Merchandise Manager (Luxury Retail)
YOU WILL
(Responsibilities include but are not limited to the following):
DUTIES AND RESPONSIBILITIES
Merchandise Management and Performance Analysis
- Lead end-to-end merchandise planning, including assortment strategy, buying, pricing approvals, allocation, and distribution.
- Manage sales forecasting, demand planning, and OTB management to ensure alignment with business objectives.
- Develop and implement buying strategies based on sales performance, inventory health, and brand positioning.
- Conduct regular business reviews and performance analyses to identify trends, growth opportunities, and potential risks, supporting data-driven decision-making.
- Monitor and analyze daily sales performance by category, SKU, store, and product line.
Sales and Inventory Optimization
- Manage inventory levels across stores to ensure product availability while minimizing overstock and markdown exposure.
- Evaluate sell-through, stock aging, and inventory metrics to develop actionable recommendations.
- Recommend strategies for managing obsolete, slow-moving, or defective inventory to maintain a fresh and relevant assortment.
- Provide updated stock-level reports to store heads and support timely replenishment.
Stakeholder Management Team Development
- Build and sustain strategic partnerships with suppliers and brand principals to drive business growth and operational efficiency.
- Participate regularly in meetings, monthly alignment calls, and business reviews with internal and external stakeholders.
- Work closely with Marketing, Inventory, Visual Merchandising, Warehouse, and Store Operations teams to ensure alignment on merchandising strategies and initiatives.
- Train, mentor, and develop direct reports by providing guidance, coaching, and regular performance feedback.
SAP Management
- Oversee overall SAP-related operations, including creation of articles, Purchase Orders (POs), Purchase Info Records (PIRs), and maintenance of batch-managed articles.
- Handle stock movements between the warehouse and boutique through Stock Transport Orders (STOs).
- Maintain and update sales prices in the system, to ensure accuracy, completeness, and timely implementation.
- Manages construction and renovation projects, including budget allocation for new stores and renovations, through Project Builder and WBS.
Administration
- Handle end-to-end processing of delivery claims (for damaged goods, missing items, or shipment variances), including investigation, coordinating with logistics and warehouse teams, preparing claim documentation, and ensuring resolution.
- Manage the entire Return-to-Vendor (RTV) process when required.
- Monitor credit memos issued by the supplier and ensure they are properly processed.
- In charge of preparation, monitoring, and submission of several reports
- Perform other tasks or responsibilities as may be assigned by Management.
TO BE SUCCESSFUL IN THE ROLE
- A graduate of Bachelor's Degree in business or fashion merchandising
- Minimum of 3 years in merchandise management, preferably within luxury retail
- Proven experience working with SAP or other ERP systems, with strong attention to
- details and data accuracy
- Excellent analytical skills, ability to interpret sales data and inventory levels, with the
- ability to provide insightful solutions or merchandising strategies
- Strong communication skills and stakeholder-management skills
- Extensive knowledge of fashion and market trends
