About Us
MedGather provides Virtual Assistant services exclusively to healthcare providers and medical practices in the US. We help healthcare teams operate more efficiently by providing dependable administrative and clinical support, allowing them to focus on patient care and their core priorities.
We value reliability, professionalism, and service excellence in everything we do.
About the Role
We're looking for a Medical Virtual Assistant (RN) to join our Cebu team. This is an opportunity to transition into a healthcare support role with a stable, structured work environment and predictable weekday schedule, while continuing to contribute to patient care and support healthcare providers.
You'll provide virtual medical and administrative support to US healthcare practices, including patient coordination, appointment scheduling, medical documentation, follow-ups, and communication with patients and healthcare teams.
Previous experience as a Medical Virtual Assistant or in a healthcare BPO account is an advantage but not required. We welcome nurses with relevant hospital or clinical experience who are ready to explore a different path within healthcare.
What You'll Do
- Support patient coordination, appointment scheduling, and follow-up activities.
- Assist with medical documentation and maintaining accurate patient records.
- Communicate professionally with patients and healthcare teams.
- Use Electronic Medical Records (EMR/EHR) and other healthcare systems.
- Apply medical terminology and clinical knowledge appropriately in day-to-day tasks.
- Handle patient inquiries and route concerns according to established protocols.
- Collaborate with remote healthcare teams to support efficient patient care processes.
- Maintain patient confidentiality and comply with applicable privacy and data protection standards.
What We're Looking For
- Valid and active Philippine Registered Nurse (RN) license.
- Relevant hospital or clinic nursing experience.
- Strong knowledge of medical terminology and healthcare workflows.
- Excellent written and verbal communication skills in English.
- Experience with EMR/EHR systems is preferred.
- Previous Medical VA or healthcare BPO experience is an advantage but not required.
- Strong attention to detail, organization, and ability to follow established protocols.
- Professionalism, reliability, and commitment to patient confidentiality.
- Willingness to work full-time on-site in Cebu.
Work Setup
- On-site | I.T. Park, Cebu City
- Monday to Friday
- 11:00 PM to 8:00 AM Philippine Time
- 40 paid hours per week
- Fixed weekends off
Compensation & Benefits
- Starting salary: PHP 35,000.00/month (Rate may vary based on experience and qualifications.)
- Free meal every shift
- HMO coverage
- Government-mandated benefits
- Paid training and onboarding
- Professional development opportunities
- Opportunity to work with an established U.S. healthcare practice and gain international healthcare experience
- Opportunity to build a career in healthcare virtual support while continuing to apply your clinical knowledge
Ready to explore a different path in nursing while staying in healthcare Apply now and join MedGather!
