Medical Scheduling & Credentialing Assistant

About the Role:

We are seeking a highly organized and detail-oriented Medical Scheduling & Credentialing Assistant to support physician scheduling, hospital coordination, medical records management, credentialing, billing audits, and executive administrative functions.

This role will manage daily and monthly scheduling operations across six hospital facilities, coordinate physician availability and leave requests, maintain accurate medical records and operational reports, and provide ongoing support to providers and internal departments.

The ideal candidate is comfortable handling high-volume administrative work, working with multiple stakeholders, maintaining accurate data, and managing time-sensitive healthcare operations with professionalism and confidentiality.

Schedule:

• Monday to Friday, 9:00 am to 6:00 pm (US Pacific Time), with a 1-hour unpaid break (40 hours per week, 8 hours per day)

Key Responsibilities:

1. Physician Scheduling & Hospital Operations

• Coordinate daily and monthly physician scheduling across six hospital facilities.
• Gather physician availability, manage leave requests, and maintain scheduling calendars and rotations.
• Communicate schedule updates, assignments, and changes to physicians, hospitals, and internal stakeholders.
• Liaise with hospital teams to ensure staffing needs and scheduling requirements are aligned.
• Provide ongoing provider operational support through email and text.
• Manage scheduling workflows and identify opportunities for process improvements.

2. Medical Records & ShareFile Management

• Manage and supply missing medical records through Monday.com.
• Download, review, organize, and upload medical charts to ShareFile.
• Contact providers and follow up on missing documentation across five hospitals.
• Coordinate ShareFile upload requests and maintain accurate records of completed submissions.
• Ensure medical records and supporting documentation are organized and handled securely.

3. Credentialing & Provider Administration

• Coordinate credentialing requirements for existing providers.
• Assist with new provider applications and credentialing processes.
• Respond to applicants, update tracking sheets, and coordinate with the Credentialing Team.
• Set up provider access and assist with IT-related administrative requests.
• Maintain accurate provider files, records, and credentialing trackers.

4. Billing, Attendance & Reporting

• Coordinate payroll-related requests and manually update attendance records for overtime hours.
• Perform daily Plexus sweeps to identify and follow up on approximately 15–20 incomplete entries per day.
• Coordinate billing audits involving critical notes, A-lines, and missing times.
• Prepare weekly after-hours utilization reports across multiple hospitals.
• Coordinate case volume reporting and ShareFile upload requests.
• Support direct patient billing inquiry coordination.
• Manually extract and reconcile daily case data from hospital PDF reports into tracking sheets.
• Upload updated actual case trackers to ShareFile and maintain data accuracy.

5. Executive & Administrative Support

• Manage calendars, meeting reminders, and administrative schedules.
• Organize events, complete forms, conduct research, and prepare email correspondence.
• Maintain file and data management systems.
• Coordinate cross-department requests involving billing, medical staff, and compliance teams.
• Support workflow improvements and other administrative tasks as required.

Qualifications & Requirements:

• 3+ years of experience in healthcare administration, medical scheduling, medical records, executive assistance, or a related field.
• Experience coordinating schedules across multiple facilities, departments, or teams.
• Familiarity with medical records, provider credentialing, hospital operations, or healthcare billing workflows.
• Strong proficiency in Microsoft Excel or Google Sheets, including data entry, tracking, and reconciliation.
• Experience using project management and file management platforms such as Monday.com and ShareFile.
• Strong written and verbal English communication skills.
• Excellent organizational skills and attention to detail.
• Ability to manage multiple priorities, deadlines, and high-volume administrative tasks.
• Comfortable coordinating with physicians, hospitals, providers, and internal departments.
• Ability to handle confidential healthcare and provider information appropriately.
• Willingness to work with hospital schedules and operational requirements, including possible time-zone differences.

What We're Looking For:

The ideal candidate is:

• Highly organized: Can manage six-facility scheduling operations while maintaining accurate calendars and trackers.
• Detail-oriented: Can identify missing information, reconcile case data, and maintain accurate records.
• Proactive and resourceful: Follows up on outstanding requests and resolves administrative issues without constant supervision.
• Strong communicator: Confident coordinating with physicians, hospitals, credentialing, billing, and compliance teams.
• Technically capable: Comfortable navigating spreadsheets, PDF reports, scheduling systems, Monday.com, ShareFile, and other operational tools.
• Process-driven: Can follow established workflows, maintain documentation, and recommend improvements where appropriate.
• Reliable and adaptable: Can manage changing schedules, urgent requests, and competing priorities in a healthcare environment.

Independent Contractor Perks

• Permanent work from home
• Immediate hiring
• Health Insurance Coverage for eligible locations

Note:

Please click the Apply Now button to complete your application, including the assessment questions, technical check, and voice recording. Your hourly pay rate will be established based on your performance in the application process; submissions with all requirements fulfilled will receive priority review.

One application, multiple possibilities: When you apply, our team reviews your background against all current openings, not just this one! If a different role fits your skills, we'll get in touch! We also encourage you to keep exploring our job board and apply directly to any position that excites you.

Reminder:

Apply directly to the link provided; you will be redirected to BruntWork's Career Site. You must apply using the link to complete the initial requirements, which include pre-screening assessment questions, a technical check of your computer, and a voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.