The Sales Executive is responsible for driving sales growth, developing and maintaining strong relationships with clients, identifying new business opportunities, and achieving assigned sales targets for Asiatic Medical Laboratories Inc. The role focuses on promoting the company's laboratory services, expanding the client base, building and maintaining a strong physician network, ensuring customer satisfaction, and contributing to overall business growth.
RESPONSIBILITIES
Sales and Business Development
- Identifies and develops new business opportunities through prospecting, referrals, networking, and other sales channels.
- Presents and promotes Asiatic Medical Laboratories Inc.s laboratory services and solutions to prospective and existing clients.
- Conducts client visits, sales calls, presentations, and product/service discussions to generate new accounts.
- Develops and implements sales strategies and action plans to achieve assigned sales targets.
- Builds and maintains a healthy sales pipeline and consistently follows up on leads and prospects.
Client Relationship Management
- Builds and maintains strong, long-term relationships with clients based on trust and professional service.
- Serves as the primary point of contact for assigned clients and addresses their inquiries, concerns, and service requirements.
- Proactively engages with clients to understand their needs and identify opportunities for additional services.
- Ensures timely coordination and resolution of client concerns with relevant internal teams.
- Conducts regular client visits and account reviews to strengthen relationships and promote customer retention.
Account Management
- Manages assigned accounts and monitors client requirements, service utilization, and overall account performance.
- Coordinates with laboratory and operations teams to ensure smooth delivery of services.
- Identifies opportunities for account expansion, cross-selling, and repeat business.
- Ensures proper documentation and timely processing of sales-related requirements.
Sales Performance Monitoring and Reporting
- Monitors sales performance against assigned targets and takes appropriate corrective actions to address gaps.
- Tracks sales activities, leads, prospects, conversion rates, and account development.
- Prepares and submits regular sales reports, forecasts, and updates on business development activities.
- Analyzes market and customer trends to identify opportunities for sales growth.
Customer Service and Engagement
- Ensures a positive customer experience by providing responsive and professional support throughout the sales cycle.
- Addresses client feedback and coordinates with relevant departments to resolve service-related concerns.
- Conducts client presentations, orientations, and other engagement activities as needed.
- Maintains strong customer relationships to encourage loyalty, referrals, and repeat business.
Market Development
- Researches market trends, competitor activities, and potential customer segments to identify new business opportunities.
- Develops relationships with companies, organizations, institutions, and other potential partners.
- Participates in industry events, networking activities, and business development initiatives to expand market reach.
- Provides feedback to management regarding customer needs, market opportunities, and competitive activities.
QUALIFICATIONS:
- Candidate must possess at least a Bachelor's/College Degree in Business Administration, Marketing, Medical Technology, Life Sciences, or a related field.
- At least 2 years of working experience in Sales, Business Development, Account Management, or a related field.
- Preferably with 1–4 years of experience specializing in Sales, Business Development, Healthcare, Medical Laboratory Services, or equivalent.
- Experience in healthcare, diagnostic laboratory, medical services, pharmaceutical, or related industries is an advantage.
- Strong communication, presentation, negotiation, and relationship-building skills.
- Customer-oriented, results-driven, and able to work independently and meet sales targets.
- Willing to conduct field work, client visits, and business development activities as required.
