Medical Records Specialist for U.S. Law Firm
Location: MarQuee Mall, Pampanga
Shift: 11:00 PM 8:00 AM, Monday to Friday
Set-up: Onsite
At Corebridge Solutions, we redefine traditional outsourcing by setting unparalleled standards of excellence across a diverse range of U.S. industries, including law, medicine, finance, and more. We specialize in identifying top-tier talent for roles such as paralegals, case managers, accountants, and medical records specialists, serving as a vital resource for exceptional professionals.
As a prospective team member, you will do more than just manage day-to-day tasks. You'll become an essential part of a community focused on exceeding client expectations. Corebridge is not merely an employer; we are a platform for both professional growth and personal well-being. Offering competitive compensation and a steadfast commitment to career development, we provide numerous avenues for skill enhancement and upward mobility.
Our workforce represents a diverse tapestry of cultures and perspectives, creating a rich, collaborative environment. If you are an ambitious, skilled individual eager to contribute to a sophisticated professional landscape, Corebridge is more than just a workplaceit's your gateway to a fulfilling, rewarding career. Join us in redefining the benchmarks of outsourcing excellence.
Job Summary:
Embrace the opportunity to be a driving force in both healthcare and legal services as a
Medical Records Specialist at our prestigious U.S. law firm. This role is central to our mission of providing unrivaled legal assistance, specifically within the realm of personal injury cases. As an essential team member, you will direct a specialized unit focused on the precise collection, verification, and secure management of medical recordskey components for claim evaluation. Your expertise in organizational acumen, technology, and communications will be highly leveraged as you liaise between legal staff, healthcare providers, and external partners. Committed to the highest levels of quality, your meticulous attention to detail will be vital in ensuring records are accurate, comprehensive, and in full compliance with regulatory frameworks such as HIPAA. This position provides an exceptional opportunity for skill augmentation in managerial and technical dimensions, contributing to our firm's status as a leader in personal injury law.
Key Responsibilities:
- Retrieve relevant medical records needed to evaluate potential claims.
- Handle facility-specific authorizations on a national level to comply with regional and federal regulations.
- Develop and follow efficient workflows for medical records retrieval.
- Coordinate with vendors and external parties to troubleshoot disruptions in the medical records retrieval process.
- Submit timely requests for medical records and billing data to healthcare providers.
- Review received records and bills for accuracy, identifying any missing information, providers, or service dates.
- Create and maintain a comprehensive medical index detailing pertinent provider and service date information.
- Input data into both an index and case management software for streamlined access and case development.
- Collect, verify, and update patient information in electronic health record (EHR) systems and paper records.
- Ensure the accuracy, completeness, and confidentiality of patient medical records in accordance with HIPAA and legal regulations.
- Collaborate with healthcare providers to obtain and input necessary medical documentation within the legal context.
- Process requests for medical records from patients, healthcare professionals, and legal entities while adhering to legal guidelines.
- Maintain both electronic and paper filing systems, ensuring efficient record retrieval and secure management.
- Review medical records for accuracy, proper coding, and adherence to quality assurance standards.
- Assist in preparing medical charts for legal proceedings, appointments, procedures, and consultations.
- Follow established protocols for record retention, release, and disposal to meet legal and regulatory requirements.
- Contribute to audits and quality improvement initiatives related to medical records management.
- Carry out general office tasks, including typing, operating office machinery, and sorting mail.
- Accurately and promptly submit, process, and document invoices for medical records and bills.
- Perform other duties as assigned to support the firm's efficient operation.
Requirements:
- Educational Requirements: An Associate's degree, certificate, or equivalent work experience in a related field is preferred.
- Experience: At least 2 years of experience in a personal injury-related law firm is strongly preferred.
- Specialized Knowledge: An understanding of standard administrative and clerical procedures, including word processing, file and records management.
- Technical Skills: Proficiency in Microsoft Word, Excel, and Outlook, with extensive computer and database expertise.
- Communication Abilities: Strong written and verbal communication skills.
- Organizational Capacity: High organizational skills are required, with the ability to multitask, prioritize, and work in a fast-paced environment with minimal supervision.
- Additional Preferences:
- Familiarity with medical terminology, regulations, and HIPAA compliance is advantageous.
- Experience in medical coding/billing is a strong plus.
Benefits:
We value the well-being of our employees and believe in a balanced work-life dynamic. We offer the following benefits:
- HMO coverage: You and two dependents will receive HMO coverage, promoting your family's health and security (after three months).
- Service Incentive Leave (SIL): Enjoy 12 days of Service Incentive Leave, allowing you to rejuvenate and manage personal affairs (after three months).
- Government-Mandated Contributions: Adherence to SSS, PhilHealth, and Pag-Ibig contributions provides benefits such as sickness, maternity, disability, retirement, and death coverage.
- 13th Month Pay: Receive an additional financial boost at year-end with our 13th-month pay benefit.
- Maternity/Paternity Leave: Complying with legal requirements, we offer 105 days of maternity leave and 7 days of paternity leave for eligible employees.
- Night Differential: Recognizing the challenges of night shifts, we provide an additional 10% for each hour worked between 10:00 PM and 6:00 AM.
Other Perks:
- Opportunities for professional growth and development.
- Embrace a diverse and collaborative work environment.
- Acknowledgment and rewards for exceptional performance.
Application Process:
This position entails working at our Pampanga Marquee Mall office, 11 PM - 8 AM (PHST) accommodating U.S. holidays and Daylight Saving Time adjustments. If these terms are unsuitable, please refrain from applying.
Interested applicants should submit their resume, cover letter, and any relevant samples demonstrating expertise in medical records management (e.g., redacted medical record summaries). Upon initial screening, you may be asked to complete an online assessment evaluating your proficiency in handling and processing medical records.
Satisfactory performance in the initial assessments may lead to a virtual interview, followed by further assessments or an in-person interview at our Pampanga office.
Additional Selection Measures:
- Online Assessments: Job-specific assessments may include skill, knowledge, or personality evaluations, potentially with a video component.
- Background Checks & Reference Checks: We conduct thorough verification, including reference checks, criminal background checks, and verification of education and employment history.
Final Steps:
- Job Offer: The selected candidate will receive a comprehensive job offer detailing responsibilities, compensation, and benefits.
- Onboarding: Our inclusive onboarding process ensures a seamless integration into our organization, setting you up for ongoing success.
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