At SOLVO, we are dedicated to supporting exceptional legal services. We are seeking a highly organized and proactive Medical Records Specialist to join our team.
Only for Philippines and Kenya
Schedule & Work Setup
- Schedule: Monday to Friday, 12:30 AM to 10:30 AM
- Work Setup: On-site (Manila) or On-site (Nairobi)
Requirements
- B2/C1 English level
- 1 year of experience handling medical records within a law firm (locally or in the U.S.)
- Bachelor's degree (completed or currently in progress) in any field
- Ability to work under pressure and adapt to change
Responsibilities
- Manage the retrieval of medical records and related documentation from hospitals, clinics, and other healthcare providers, conducting consistent follow-ups to ensure timely receipt.
- Maintain and update case information, tracking request statuses, documenting progress, and ensuring proper organization of files within internal systems.
- Review and validate received documentation for completeness, accuracy, and relevance, identifying missing records, discrepancies, or gaps that require escalation.
- Collaborate with legal and operations teams by providing case status updates and handling sensitive medical and legal information in strict compliance with confidentiality standards.
