Discover your 100% YOU with MicroSourcing!
Position: Medical Records Clerk
Work setup: Onsite | Night shift
Location: Eastwood, Quezon City
Why join MicroSourcing
You'll Have:
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one, plus one or more dependents, paid time-off with cash conversion, group life insurance, and performance bonuses
- A Collaborative Spirit: Contribute to a positive and engaging work environment by participating in company-sponsored events and activities.
- Work-Life Harmony: Enjoy the balance between work and life that suits you with flexible work arrangements.
- Career Growth: Take advantage of opportunities for continuous learning and career advancement.
- Inclusive Teamwork: Be part of a team that celebrates diversity and fosters an inclusive culture.
Key Responsibilities
This role is responsible for managing all incoming faxes by accurately attaching them to the appropriate patient charts and routing them to the correct staff member in a timely manner.
In some cases, the agent may be asked to locate specific documents or information requested by staff members. This position requires strong attention to detail, organizational skills, and the ability to work efficiently in a fast-paced medical office environment.
Required Skills And Knowledge:
- Basic computer proficiency, including navigating electronic medical records (EMR) systems.
- Ability to accurately review, categorize, and route incoming faxes.
- Basic understanding of medical terminology and common healthcare documents, including:
- Referrals
- Durable Medical Equipment (DME) orders
- Home Health orders
- Consultation (Consult) reports
- Medication refill requests
- Laboratory and imaging results
- Other clinical and administrative medical documents
- Ability to identify the appropriate staff member or department for each document.
- Strong attention to detail and accuracy when attaching documents to patient charts.
- Excellent organizational, communication, and time management skills.
- Ability to maintain patient confidentiality and comply with HIPAA regulations.
Required Skills And Knowledge:
- Basic computer proficiency, including navigating electronic medical records (EMR) systems.
- Ability to accurately review, categorize, and route incoming faxes.
- Basic understanding of medical terminology and common healthcare documents, including:
- Referrals
- Durable Medical Equipment (DME) orders
- Home Health orders
- Consultation (Consult) reports
- Medication refill requests
- Laboratory and imaging results
- Other clinical and administrative medical documents
- Ability to identify the appropriate staff member or department for each document.
- Strong attention to detail and accuracy when attaching documents to patient charts.
- Excellent organizational, communication, and time management skills.
- Ability to maintain patient confidentiality and comply with HIPAA regulations.
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About MicroSourcing
With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines.
Our commitment to 100% YOU
MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, and making room for opportunities for each individual to thrive.
At MicroSourcing, equality is not merely a slogan – it's our commitment. Our way of life. Here, we don't just accept your unique authentic self - we celebrate it, valuing every individual's contribution to our collective success and growth. Join us in celebrating YOU and your 100%!
For more information, visit https://www.microsourcing.com/
