THE OPPORTUNITY
Our client, a leading U.S. provider of independent medical exams, peer reviews, and compliance services, seeks a Healthcare QA Specialist. The company pioneers innovative technology for record retrieval, digital ordering, and electronic summaries serving the legal and insurance industries nationwide.
As a Healthcare QA Specialist, you'll ensure the accuracy, completeness, and quality of medical reports, manage documentation across systems, and support compliance with healthcare regulations.
This is a night shift, onsite role based in BGC Taguig, aligned with US Eastern Time (8:30 PM – 5:30 AM PHT). A PHP 50,000 sign-on bonus will be offered to the successful candidate!
KEY RESPONSIBILITIES
- Review and validate medical reports for accuracy, completeness, and consistency.
- Maintain and update records across systems and databases.
- Handle inquiries and correspondence with internal and external stakeholders.
- Monitor and ensure compliance with healthcare standards and regulations.
- Identify, escalate, and help resolve documentation or compliance discrepancies.
- Support audits and assist in process improvement initiatives.
- Collaborate with cross-functional teams to uphold quality assurance standards.
SKILLS, EXPERIENCE & QUALIFICATION
- Bachelor's degree in Nursing (Registered Nurse preferred) or a related Medical/Healthcare discipline.
- Experience in clerical or administrative support within a healthcare or medical setting.
- Prior experience reviewing or handling medical data or documentation is an advantage.
- Proficient in Microsoft Word, Excel, and Outlook.
- Excellent English communication skills—both verbal and written; comfortable managing calls and high-volume emails.
ASW OFFERS
- A Great Place to Work certified company environment.
- A diverse, inclusive, and supportive company culture.
- Competitive remuneration.
- Opportunity to collaborate and work with global clients and stakeholders.
- Medical benefits.
- Great Paid Leave entitlements.
- Team outings, travel opportunities, company parties/events, and other exciting activities.
- Exposure to an international environment, working with people across Malaysia, Vietnam, the Philippines, and Australia.
- Industry and role-related training.
- Ongoing career opportunities.
