At Global Rescue, our Mission is simple To be there when it matters most.
ROLE OVERVIEW
We are currently seeking experienced nurses who are interested in joining our growing operations team. In this role, you will be responsible for staffing emergency access telephone lines in our operations centers to respond to client health events and other emergencies. Additionally, the role also includes domestic & international deployments to support medical evacuations and perform a combination of medical logistics and research work. The logistics are in support of medevac operations that come into the office from our members, and the research is conducted in preparation for future operations (locating and establishing relationships with hospitals, air and ground evacuation providers, etc.).
We want Nurses who are team players with excellent multitasking, time management, and problem-solving skills who enjoy assisting our members.
Training will be provided.
QUALIFICATIONS
- Must be a Registered Nurse with at least 5 years of international pre-hospital or hospital experience (primarily in ER, A&E, or Critical Care units).
- Preferably with at least 1 year of call-handling experience (Telehealth/Teletriage experience).
- An extensive background in emergency nursing/emergency medical dispatch, or a medical hotline, is an advantage.
- Excellent English Communication skills (verbal & written).
- Proficient in computer operations.
- Attentive to details and follow-through.
- Efficient time management and organisational skills.
- Highly energetic and motivated to succeed.
- Mission-driven in doing whatever it takes to help those in need.
Addtl info: Previous experience in Teletriage/Telehealth, Emergency Room (ER), ICU/Critical Care, Cruise ship nursing, or Flight nursing is a plus.
RESPONSIBILITIES
- Staff emergency and general access telephone lines in our operations center
- Respond to member health events and member/potential member inquiries via telephone and email.
- Obtain and evaluate all relevant information to handle inquiries.
- Effectively describe the nature and scope of Global Rescue services
- Manage and coordinate logistics for field rescues from remote locations and patient transfers to/from hospitals (includes air, ground, sea, etc.)
- Follow, maintain, and improve protocol, process, and quality standards for patient response and transport.
- Execute assigned non-operational general office tasks with diligence and precision.
- Domestic and International deployment when required.
WHAT WE OFFER
- Global Rescue Membership on Day 1 access best-in-class emergency response services
- Comprehensive HMO for you + 50% for your dependents
- Life Insurance premium membership coverage
- Paid Annual Trainings (ACLS & BLS)
- Paid Time Off vacation, holidays, sick leave & gov't leave credits (maternity, paternity, solo parent, etc.)
- Opportunity for international & domestic deployments
- Career growth and promotion opportunities
- Employee Referral Incentive bring in talented friends and get rewarded
- Monthly Employee Engagement Activities & Annual Company Events
- Work-life Balance
- 13th-month pay, Overtime pay, Night differential pay
- Annual performance-based incentives & salary increase
WHY JOIN US
- Great WorkLife Balance
- Compressed schedule: 3 days on, 3 days off
- Career Growth Opportunities
- Domestic & international deployments, Paid training to upskill & expand your expertise
- Collaborative & Inclusive Culture, Mission-driven & passionate workforce
- Supportive team & colleagues
- Diverse Global Team
- Work with different nationalities, cultures, expertise, etc.
- Fun Team Environment
- Monthly activities & yearly company events
- Sponsored potlucks & team dinners
- Sweet treats on your Special day!
Compensation: Base Salary + Annual performance bonus/salary increase
WORK SCHEDULE & ARRANGEMENT
Compressed workweek schedule:
- 3 consecutive working days & 3 successive rest days
- Dayshift: 12 hours/day with alloted 2-hour break per shift
- Full-time, Office-based
- Onsite ( Location: IBP Tower, Dona Julia Vargas Ave., Ortigas Center, Pasig City, Metro Manila)
ABOUT US
Global Rescue is the world's leading membership organization, providing integrated medical, security, intelligence, and crisis response services to consumers, enterprises, and governments. Founded in 2004, Global Rescue's unique operational model provides best-in-class services that identify, monitor, and respond to threats and emergencies. Global Rescue has been established in the Philippines since 2016.
For more information, please visit www.globalrescue.com.
