Medical Clerk (The Medical City Iloilo)

The Opportunity

This is more than traditional administrative work. As a Medical Clerk at The Medical City Iloilo, you will play an essential role in supporting the delivery of quality healthcare by ensuring that patient information, medical records, and administrative processes are handled accurately and efficiently.

You will work in a dynamic healthcare environment where attention to detail, organization, communication, and confidentiality are essential. From managing patient records and assisting with documentation to coordinating with healthcare professionals and facilitating administrative transactions, you will help ensure the smooth and efficient flow of daily hospital operations.

This opportunity is for an organized, dependable, and service-oriented individual who thrives in a fast-paced environment, values accuracy, and understands the importance of providing timely and professional assistance to patients, their families, and the healthcare team.

What You'll Actually Do

• Manage patient records: Prepare, organize, retrieve, and maintain patient records and other relevant medical documents in accordance with established hospital procedures.
• Assist with patient registration: Facilitate patient registration, admission, and other administrative requirements while ensuring the accuracy and completeness of patient information.
• Handle medical documentation: Prepare, encode, and process medical forms, reports, referrals, and other documents as required.
• Maintain data accuracy: Ensure that patient information and relevant medical records are accurately encoded, updated, and properly maintained.
• Coordinate with healthcare professionals: Communicate and collaborate with physicians, nurses, and other hospital personnel to facilitate the timely processing of patient-related requests and documentation.
• Assist with patient inquiries: Provide courteous and professional assistance to patients, companions, and other individuals regarding administrative concerns and hospital procedures.
• Facilitate administrative transactions: Assist in processing requests, endorsements, and other departmental requirements to support efficient healthcare operations.
• Ensure confidentiality: Maintain the privacy and security of patient information and medical records in compliance with hospital policies and data privacy regulations.
• Monitor documentation requirements: Follow up on incomplete forms, missing information, and other documentation requirements to ensure completeness and accuracy.
• Maintain organized files: Ensure that physical and electronic records are properly filed, accessible, and maintained in an orderly manner.
• Support daily operations: Perform other administrative and clerical tasks as assigned to support the efficient functioning of the department.

Who You Are

• A graduate of a bachelor's degree in any field, preferably in Medical Technology, Nursing, Health Sciences, Healthcare Administration, or other related courses.
• With relevant experience in medical clerical work, hospital administration, patient records management, or a similar role is an advantage.
• Familiar with basic medical terminology and hospital administrative procedures is preferred.
• Proficient in Microsoft Office applications, particularly Microsoft Word and Excel.
• Possesses strong organizational skills and keen attention to detail.
• Demonstrates accuracy and efficiency in handling data, records, and documentation.
• Has good verbal and written communication skills.
• Able to handle confidential information with professionalism and discretion.
• Demonstrates initiative, adaptability, and the ability to work independently and collaboratively.
• Possesses a strong sense of responsibility and commitment to quality service.
• Willing to work on shifting schedules, weekends, and holidays, as required.

Why Join Us

Join The Medical City Iloilo and become part of a team committed to clinical excellence, patient safety, and compassionate service.

As a Medical Clerk, your contribution goes beyond administrative tasks. You will help ensure that essential patient information is accurate, accessible, and properly managed—supporting healthcare professionals in delivering timely and effective patient care.

If you are an organized, detail-oriented, and service-driven individual who wants to build a career in the healthcare industry, we want to hear from you!