Medical Biller - Virtual Assistant

This is a remote position.

Virtual Rockstar is seeking a detail-oriented and experienced Medical Biller to support the billing and claims operations of a busy outpatient physical therapy clinic. The ideal candidate will manage the full billing cycle, including claims submission, payment posting, and denial management, while ensuring compliance with industry regulations and client policies.

About the Client

Our client is a values-driven physical therapy practice based in Louisiana. Their mission is to help every patient achieve optimal health and live life to the fullest. With a strong sense of community and a commitment to compassionate care, the practice is known for delivering high-quality physical therapy services in a supportive environment.

Key Responsibilities

• Review claims submitted by clinicians for accuracy and completeness

• Submit clean claims to insurance companies in a timely manner

• Verify patient insurance coverage and obtain necessary authorizations

• Process and post insurance and patient payments to accounts

• Follow up on unpaid or denied claims; investigate and submit appeals

• Handle insurance verification, pre-authorizations, and documentation tracking

• Generate patient statements and manage balance due communications

• Maintain up-to-date knowledge of billing codes and insurance regulations

• Prepare reports to track claim statuses and reconcile account balances

• Communicate professionally with insurance providers, patients, and internal team members

• Ensure full compliance with HIPAA and privacy regulations

• Minimum of 2 years of experience in medical billing, preferably in a physical therapy or outpatient clinic setting

• Strong understanding of insurance claim workflows, including denials and appeals

• Experience with payment posting and reconciliation

• Familiarity with medical billing codes and insurance terminology

• Knowledge of HIPAA and billing compliance standards

• Excellent organizational, communication, and problem-solving skills

• Ability to work independently in a remote environment

Tools & Software Used

• Prompt (EMR system)

• Microsoft Office Suite

• Google Drive

• Dropbox

• Competitive salary commensurate with experience.

• Opportunities for professional development and growth.

• Work in a dynamic and supportive team environment.

• Make a meaningful impact by helping to build and strengthen families in the Philippines.