Medical Biller - Virtual Assistant

This is a remote position.

A Pennsylvania-based physical therapy practice is seeking a full-time Medical Biller to join their growing and collaborative team. This remote position offers the opportunity to support a practice that prioritizes meaningful relationships—not only between patients and therapists, but also among team members and the wider community.

About our client:

This practice is redefining the patient-therapist dynamic by fostering a truly collaborative approach to care. Their culture is centered on strong, compassionate communication and teamwork. They are looking for someone who shares their commitment to creating a supportive and connected environment.

• Manage insurance denials and appeals

• Coordinate with in-clinic staff for authorizations and retro-authorizations

• Contact physician offices to obtain referrals

• Manage credits and refunds through Athelas RCM software

• Respond to patient inquiries regarding billing statements, balances due, and insurance benefits

• Explain EOBs (Explanation of Benefits) clearly and accurately to patients

• Serve as a liaison between the practice and Athelas

• Update and maintain patient files with insurance details

• Clarify insurance coverage details with payers

• Ensure compliance with medical billing and coding regulations

• Resolve billing discrepancies

• Prepare billing and financial reports for management

• Handle patient communication via phone and email

• Perform data entry and generate basic reports

  
  

• Athelas RCM

• WebPT

• Egnyte

• Google Meet and GChat

• RingCentral

• Limber RTM

• Microsoft Office Suite

• Proven experience in medical billing, preferably in physical therapy or outpatient settings

• Strong knowledge of insurance verification, denials, EOBs, and patient billing

• Excellent communication and interpersonal skills, especially when dealing with patients

• High attention to detail and organizational skills

• Ability to work independently and integrate seamlessly into a remote team

• Experience with Athelas or similar RCM software is a plus

• Competitive salary commensurate with experience.

• Opportunities for professional development and growth.

• Work in a dynamic and supportive team environment.

• Make a meaningful impact by helping to build and strengthen families in the Philippines.