We are seeking a compassionate, detail-oriented, and highly organized
Medical Assistant to support our Orthopedics, Sports Medicine, and Physical Therapy team. This role is responsible for providing clinical and administrative support while serving as a key communication bridge for Spanish-speaking patients. The ideal candidate is comfortable with patient-facing interactions, live medical interpretation, video-based patient intakes, and managing multiple tasks in a fast-paced healthcare environment.
Key Responsibilities
- Room patients, obtain vital signs, and accurately document medical histories and patient information.
- Assist physicians and therapists during orthopedic, sports medicine, physical therapy visits, and minor procedures.
- Conduct patient intakes and occasional clinical conversations via video call.
- Educate patients on treatment plans, follow-up instructions, and basic physical therapy exercises as directed by providers.
- Prepare, clean, and maintain examination rooms, medical instruments, and clinical supplies.
- Document patient encounters, referrals, imaging requests, therapy notes, and follow-up activities in the electronic health record (EHR).
- Support physical therapy workflows, including patient preparation and coordination of therapy-related activities.
- Answer patient calls, coordinate appointments, relay clinical messages, and provide excellent customer service using RingCentral or similar phone/communication systems.
- Collaborate closely with physicians, physical therapists, medical assistants, and administrative staff to ensure efficient daily operations.
- Maintain patient confidentiality and comply with HIPAA and clinic policies at all times.
- Perform additional clinical or administrative duties as assigned.
Qualifications
- High school diploma or equivalent required; Medical Assistant training or certification preferred.
- Previous experience in Orthopedics, Sports Medicine, Physical Therapy, or a related clinical specialty preferred.
- Experience working with electronic health records (EHR/EMR systems) required.
- Comfortable using video conferencing platforms for patient interactions.
- Experience with RingCentral or similar communication systems preferred.
- Strong organizational, communication, and interpersonal skills.
- Ability to multitask, prioritize responsibilities, and work effectively in a fast-paced environment.
- Professional, empathetic, and patient-centered approach to care.
Perks
- Permanent Work From Home
- Leave Credits
- Monetary Allowance
- Annual Bonus
- Weekly Paychecks
- Fixed Weekends Off
- Thriving Company Culture with Complete Autonomy
- Exclusive Specialized Training Programs
- Unlock Your Potential with a Highly Competitive Salary
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Who are we
BizForce is one of the fastest-growing global outsourcing companies in the world, founded in the US in Tucson, Arizona and is now operational in PH!
Our Commitment to delivering high-quality results for our clients and the only way to do that is ensuring a rewarding, respectful and productive experience for our employees. We hold the same values for both our customers and our employees.
