Position: Medical Admin
Location: Remote | Must be based in the Philippines
Rate: $7/hr
EHR: SimplePractice
CRM: GoHighLevel
Phone System: Google Voice
Schedule:
Possible schedules include:
- Monday to Friday, 8:00 AM – 5:00 PM CT (including lunch)
- Monday to Friday, 8:00 AM – 4:00 PM CT
- Monday to Friday, 9:00 AM – 6:00 PM CT
- Evening and Sunday coverage are of particular interest.
- The client may consider a schedule that includes clinic-hour administrative work and patient call coverage between 5:00 PM and 10:00 PM CT.
About the Role
We are seeking a highly organized, proactive, and detail-oriented Virtual Medical Administrative Assistant to join our team and support a growing healthcare practice. This role involves a broad mix of administrative and patient coordination work, including licensing compliance, inventory management, patient scheduling, content posting, and evening patient call coverage.
The ideal candidate has experience with licensing requirements across multiple states, medication inventory tracking, and strong English communication skills. A clinical background (licensed nurse or similar) is a plus. You will work closely with the physician, nurse practitioner, office manager, and nursing staff, taking ownership of assigned projects while supporting the internal team on shared responsibilities.
Key Responsibilities
- Monitor and assist with licensing requirements across 17 states.
- Manage spreadsheets, trackers, deadlines, and administrative projects.
- Post Google Business Profile updates based on new website blogs or clinic announcements.
- Help create and manage Apple Business Profiles.
- Draft content that matches the practice's brand voice, potentially using AI tools.
- Assist with medication inventory tracking and management.
- Support patient scheduling and administrative inquiries.
- Respond to patients during evenings or other uncovered hours.
- Answer approximately 10 to 20 calls during evening coverage, potentially between 5:00 PM and 10:00 PM Central Time.
- Coordinate with the physician, nurse practitioner, office manager, and clinic nursing staff.
- Take primary ownership of assigned projects while supporting the internal team on shared responsibilities.
- Complete other technical and administrative tasks as assigned.
Qualifications
Required:
- Experience with licensing requirements across multiple states (17 states) – required.
- Experience with medication inventory tracking and management – required.
- Strong English communication skills – with minimal accent.
- Ability to work independently and take ownership of tasks.
- Strong organizational and time management skills.
- Tech-savvy – comfortable learning and navigating multiple platforms.
- Reliable high-speed internet connection and a professional home office setup.
Preferred (but not required):
- Licensed nurse or clinical healthcare background.
- Experience with GoHighLevel CRM.
- Experience with SimplePractice EHR.
- Background in medication inventory management.
- Experience managing Google Business Profiles or Apple Business Profiles.
- Basic marketing, content posting, or brand-voice experience.
Why Join Us
- Fully remote position with a flexible schedule.
- Opportunity to work closely with a growing healthcare practice.
- Variety of tasks – from administrative support to patient coordination and content creation.
- Room for growth and ownership of projects.
