The Markets Senior Officer is responsible to support our Clients & Markets initiatives. The successful candidate will play a key role in business development support, client relationship management, and the implementation of marketing strategies that strengthen client engagement and drive growth across priority markets.
Key Responsibilities:
Business Development Support
- Assist in the preparation of pitch materials, client proposals, and capability statements
- Coordinate with internal teams to develop tailored marketing collateral for business opportunities
- Maintain and update client databases, opportunity trackers, and pipeline reports
- Support research and analysis on market trends, competitor activity, and potential client prospects
Client Relationship Management
- Help track and follow up on client engagements, feedback, and follow-through activities
- Support account planning initiatives and assist in managing key client accounts
- Prepare briefing materials for client meetings and events
- Monitor client satisfaction and assist in coordinating feedback mechanisms
Marketing Coordination
- Work with the marketing and communications team on targeted campaigns, events, and thought leadership pieces aligned with business development goals
- Assist in the planning and execution of client webinars, forums, and networking events
- Ensure branding, messaging, and client-facing materials are consistent and up-to-date
Project Support
- Assist in managing projects under the Clients & Markets function, ensuring timely delivery of tasks and stakeholder alignment
- Prepare regular reports, presentations, and documentation related to client and market initiatives
Qualifications:
- Bachelor's degree in Marketing, Business Administration, Communications, or a related field
- Minimum of 35 years of experience in marketing, business development, or client relationship support roles
- Strong written and verbal communication skills
- Highly organized with attention to detail and ability to manage multiple priorities
- Proficient in Microsoft Office Suite (PowerPoint, Word, Excel)
