Marketing Enabler

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

Roche Philippines is looking for a Marketing Enabler to join our commercialteam. We're moving beyond just offering world-class medicines to becoming true partners in the healthcare ecosystem, leading innovation and generating disruption to deliver better outcomes for patients, the system, and our organization, faster.

As a Marketing Enabler, you will serve as a visionary leader and strategic expert, empowering our disease area teams to lead generative disruption in the healthcare space. Your purpose is to bridge the gap between world-class medicines and transformative partnerships, ensuring that every customer interaction is personalized, insightful, and orchestrated to address the real-world needs of patients. You will co-define our portfolio strategy and take ownership of the customer engagement tactics that differentiate Roche in the market.

What You Will Be Working On

In this role, you will be a powerful lever for change, blending traditional and digital activities into a unified experience. You will:

• Co-create the vision:Work closely with cross-functional disease area teams and medical enablers to make customer experience an integral part of our local strategy.

• Architect omnichannel campaigns: Design and execute integrated campaigns that balance speed, cost-effectiveness, and customer satisfaction across all touchpoints.

• Lead with insights: Transform qualitative and quantitative data into actionable suggestions that directly contribute to desired disease area outcomes.

• Drive segmentation strategy: Define and implement customer segmentation based on local needs and global frameworks to address key pain points in the patient journey.

• Collaborate across networks:Partner with the APAC Customer Experience (Cx) Network to tailor global strategies for our local affiliate.

• Champion content excellence: Work with stakeholders and agencies to create, localize, and deploy high-quality content across all communication channels.

• Own the learning loop: Lead the closed-loop process to ensure continuous improvement based on the Voice of the Customer and performance analytics.

• Ensure ethical standards:Oversee the review and approval of promotional materials, ensuring all activities meet the highest ethical and compliance standards.

• Partner in event management:Collaborate with teams and external partners to deliver impactful events that engage our community.

• Foster innovation:Use an outcomes-based planning approach to identify new priorities and establish leadership in prioritized disease areas.

Who you are:

You are a passionate and experienced professional with a desire to create a significant impact. As the Marketing enabler, you will actively participate in our network and provide guidance to customer-facing teams.

You have:

• Education: A degree in Health/Medical Sciences and/or Business/Marketing or equivalent

• Significant experience (5+ years) in a commercial setting within the pharmaceutical or a related industry, with a strong understanding of the relevant codes of conduct.

• Hands-on experience in digital marketing and are skilled at creating engaging omnichannel customer journeys.

• Omnichannel Expertise:You have demonstrated experience in planning and delivering complex campaigns that seamlessly integrate digital and face-to-face engagement.

• VACC Leadership:You naturally embody the roles of Visionary, Architect, Catalyst, and Coach to navigate structures and drive personalized engagement.

• Collaborative Spirit:You excel at leading cross-functional projects and have a steal with pride attitude toward adopting global best practices.
  Analytical Depth: You are skilled at turning complex data into clear insights and owning the success signals for omnichannel plans.

• A Customer-Centric Heart:You prioritize the needs of customers and patients in every decision, demonstrating a willingness to experiment and take calculated risks to improve their experience

• Excellent project management skillsand are comfortable managing multiple priorities in a dynamic environment.

• Proficiency in Englishincluding oral & written communication

You will demonstrate the Roche values of Integrity, Courage, and Passion in every interaction, ensuring all activities are of the highest ethical standard and comply with company policies and regulations.

This field-based role is exclusively available to candidates who possess full eligibility to live and work in the Philippines.

We do not accept any unsolicited resumes or enquiries from recruitment agencies. Roche has a dedicated in-house Talent Acquisition team.

Who we are

A healthier future drives us to innovate. Together, more than 100'000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let's build a healthier future, together.

Roche is an Equal Opportunity Employer.