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Creative Dock Group

Marketing Automisation Specialist (CRM)

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  • Posted 14 hours ago
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Job Description

Why join Creative Dock Group

At Creative Dock, we pride ourselves on our informal atmosphere. We maintain a flat structure and our working environment is centered around project teams. Career development is a big deal here, and we believe that your skills and eagerness to learn outweigh any diploma. Join us in our mission to transform ideas into reality, in an environment where every project is a chance to learn and grow.

POSITION'S OBJECTIVE

To enhance marketing efficiency and effectiveness through the implementation and optimization of marketing automation systems and strategies, with the goal of driving customer engagement, conversion, and retention.

KEY RESPONSIBILITIES

  • Implement and manage marketing automation platforms (e.g., Salesforce marketing cloud) to execute targeted and personalized marketing campaigns across different channels.
  • Develop automated workflows and sequences for customer onboarding, and re-engagement to drive conversions and increase customer lifetime value.
  • Create and optimize email marketing campaigns, including segmentation, personalization, and A/B testing, to maximize open rates, click-through rates, and conversions.
  • Collaborate with marketing, e-commerce, and IT to integrate automation workflows and ensure alignment with overall business objectives.
  • Monitor and analyze key performance metrics (e.g., email engagement, campaign ROI) to evaluate the effectiveness of marketing automation initiatives and identify areas for improvement.
  • Provide training and support to internal teams on marketing automation best practices, platform usage, and campaign execution.
  • Stay informed about industry trends, emerging technologies, and best practices in marketing automation to drive innovation and continuous improvement.

SKILLS

  • Proficiency in marketing automation platforms and tools (e.g., Salesforce marketing cloud, Hubspot, Klaviyo).
  • Experience with email marketing software and best practices for email deliverability, segmentation, and personalization.
  • Knowledge of e-commerce systems and integration with marketing automation platforms and customer relationship managemen
  • Communication, adaptability, project management, analytical thinking

Hiring Process:

  • Screening phone call with the Recruiter.
  • Interview with the Hiring manager.
  • Participation in a Bootcamp (1 day spent with your potential team to showcase your skills and learn more about Creative Dock.

Equal opportunity employer

Creative Dock is an equal opportunity employer and is committed to diversity and inclusion in the workplace. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Be more with Creative Dock

We believe that ideas matter.

Our core business is creation by doing.

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About Company

Job ID: 139403933