Join a purpose-driven company helping OFWs achieve their dreams. Global SME Loans Inc. offers a supportive team, professional growth, and a chance to make a real difference.
Key Responsibilities
- Provide Excellent Customer Service to both Borrowers and Loan Consultants from receiving and even after the release of loan.
- Receiving of clients application form and requirements.
- Screening (Pre-qualifications, Validity of documents, hold/negative areas)
- Run proper Masterlist and FFCC.
- Encode and update details of client to our Loan System and Transmittal.
- Orient the client regarding our Loan Products and Loan Process.
- Process and monitor applications until release of loan.
- Follow up clients to submit their pending requirements.
- Update clients about their loan applications status with us.
- Confirmation of loan details to the borrower.
Key Qualifications
- Education Graduate of any related business course, Undergraduate is acceptable
- Experience Preferably with sales experience but fresh graduate is welcome to apply
- Negotiation skills
- Computer literate
- With good communication skills both written and oral
- Flexible in adapting to fast changing environment
- Goal oriented
- Customer Service Oriented
At GSLI, we foster a positive and disciplined work culture where your contributions truly matter. Our team lives by our core values integrity, focus, and care and we empower employees to grow with us.
Job Type: Full-time
Benefits
- Additional leave
- Company events
- Flextime
- Health insurance
- Opportunities for promotion
- Paid training
- Pay raise
- Promotion to permanent employee
Education
Experience
- Customer service: 1 year (Preferred)
Willingness To Travel
Work Location: In person
