Purpose Of Position
The purpose of the
Marketing Assistant & Graphic Designer is to deliver high-quality graphic design and marketing support while enhancing the development of engaging e-learning content. This role is essential in maintaining brand consistency, supporting administrative tasks, and contributing to innovative learning experiences tailored to adult learners.
Key Duties And Responsibilities
Creating an environment of hope, dignity, health, happiness, comfort, and opportunity
- Act in a manner to ensure the person being supporting feels respected
- Be approachable to the person you are supporting and to important stakeholders
- Create opportunities for the person to learn, grow and have fun
- Actively engage the person and include them in conversations and activities
- Maintain privacy and confidentiality of the Participants and their families
Our Core Values
- Integrity: Honest, Trustworthy and Respectful with devotion to our clients and the people around us.
- Empathy: Understand every person's specific situation and environment, sharing the feelings of that person as if we were that person.
- Creative: Being able to provide solutions Think outside the square
- Inspire: Look for every opportunity to inspire and live the purpose
- Bold: Advocate for people's rights. Be confident, courageous, and accountable
- Mindfulness: Be attentive to the needs of your clients, they may not always have the voice to express these needs to you
Cultures, Values & Team Membership
- Provide open, honest, and respectful feedback to co-workers
- Be a supportive and reliable team member
- Effectively and appropriately manage conflict
- Demonstrate a high level of interpersonal and communication skills
- Foster a positive team culture and facilitation of services
- Demonstrate motivation and enthusiasm for your work and team
Daily Tasks
Graphic Design
- Create visually compelling graphics for digital and print media.
- Design marketing materials, including brochures, social media assets, and internal communications.
- Maintain brand consistency across all visual communications.
Administrative Tasks
- Manage print and merchandise orders.
- Coordinate with couriers and other external suppliers.
- Support general administrative functions as needed.
Copywriting
- Develop clear, engaging, and persuasive copy for various marketing initiatives.
- Write and edit content for online learning modules and assessments.
E-Learning Content Development
- Design and develop engaging e-learning activities and online assessments tailored to adult learning styles.
- Interpret written course materials and instructional design frameworks into interactive online learning modules.
- Utilize learning technologies and publish content via Learning Management System (LMS).
Professional Development
- Demonstrate a high level of self-awareness and personal insight
- Demonstrate reflective practice and a willingness and ability to develop your practice
- Staying updated on the latest marketing trends, technologies, and tools. Engaging in professional development to enhance skills and knowledge
- Continue to develop skills and knowledge relevant to graphic design, marketing, and digital content delivery.
Administration
- Complete and maintain internal and external documentation as requested
- Use and manage organisational resources appropriately
Organisational
- Understand and adhere to Organisational policies and procedures
- Work in accordance with our Code of Conduct at all times
- Consistently demonstrate our values, vision and mission
- Complete required organisational and employment reporting and documentation in a timely and accurate manner
- Contribute to a safe and healthy workplace
- Demonstrate problem solving where appropriate
- Positively promote the Employer in all interactions
- Be welcoming, inclusive and respectful of people from diverse groups and backgrounds.
- Use digital tools and emerging technologies, including AI-assisted tools, to support productivity and quality of work, while maintaining accountability, originality, and critical judgement.
Role Requirements
Previous Experience and/or Qualifications
- Minimum 2 years of professional graphic design and copywriting experience (in English)
- Proficiency with Canva and PowerPoint.
- Competency in Outlook and other standard office applications.
- Experience in or knowledge of the Australian disability service industry standards (preferred)
- SEO knowledge (preferred)
- Proficiency in Adobe Illustrator and Photoshop (preferred)
- Familiarity with and/or experience using LMS software, specifically Articulate Rise 360 (preferred)
Personal characteristics
- 100% fluency in written and verbal English.
- Understanding of Australian culture and target market.
- High attention to detail and accuracy.
- Ability to work autonomously and take initiative.
- Excellent communication skills (written and verbal).
- Strong organisational skills and ability to prioritise tasks effectively.
- High level of creativity and willingness to bring forward innovative ideas.
- Adaptability and ability to perform under pressure.
- Demonstrate initiative by proactively identifying opportunities to improve processes, content quality, and efficiency within the scope of the role.
- Reflect on past work and learn from mistakes, applying insights to continuously improve performance and output.
- Actively seek, accept, and apply feedback in a constructive and timely manner.
- Demonstrate the ability to work independently while knowing when to seek clarification or guidance.
