Role Summary:
This role is designed for Mandarin-speaking professionals who are interested in building a career in Financial Crime and compliance.
Successful candidates will support the translation, review, and analysis of Mandarin and English documentation while receiving structured training in Know Your Customer (KYC), Customer Due Diligence (CDD), and Financial Crime operations.
We welcome fresh graduates, career shifters, translators, language specialists, and professionals from diverse backgrounds who possess strong Mandarin language proficiency and are eager to learn.
Success in this role depends on strong language skills, analytical thinking, attention to detail, and the ability to work effectively in a structured, quality-driven environment.
Key Responsibilities:
As a Mandarin Translator / Analyst, you will:
- Translate, review, and analyze Mandarin and English documents related to customer due diligence and compliance activities
- Support KYC, periodic reviews, and customer due diligence processes
- Conduct research using internal systems, public sources, and regulatory databases
- Review customer information and supporting documentation to ensure completeness and accuracy
- Accurately document findings, observations, and decisions in required systems and templates
- Perform name screening, background research, and verification activities in accordance with established procedures
- Identify and escalate potential risks, discrepancies, and information gaps
- Support quality assurance and documentation requirements for Financial Crime and KYC reviews
- Collaborate with stakeholders and team members across different jurisdictions
- Participate in training, coaching, and capability development programs
For Senior Associate level:
- Support quality reviews and workflow coordination
- Provide guidance and coaching to junior team members
- Serve as a point of contact for Mandarin-language related queries and escalations
- Support process improvement and knowledge-sharing initiatives
What We Are Looking For:
- Bachelor's degree in any discipline
- Strong Mandarin Chinese language proficiency (Traditional Chinese preferred)
- Ability to read, write, and communicate professionally in both Mandarin and English
- Fresh graduates are welcome to apply
- Experience in translation, interpretation, customer service, business process outsourcing (BPO), shared services, operations, compliance, or financial services is an advantage but not required
- Prior experience in KYC, AML, Financial Crime, Risk, or Compliance is an advantage but not required
- Strong analytical and problem-solving skills
- Strong written and verbal communication skills
- Proficiency in Microsoft Office applications
