Mandarin Employee Relations Investigator (Salary is Php 120,000)

BENEFITS :

Position: Mandarin Employee Relations Investigator
Company Industry: Global Pharmaceutical Company
Work Location: Alabang, Muntinlupa City
Work Schedule: Dayshift Schedule (Monday to Friday at 9am to 6pm)
Salary: Php 120,000 Basic Pay + Language Pay
Work Set-up: Hybrid Set-up (40% work on-site)

JOB DETAILS :

Company Profile: This company is a multinational and global healthcare and pharmaceutical company that provides high-quality services throughout the Philippines. The company offers competitive benefits to its employees and provides high-quality services to its customers. Currently, they are looking for a Mandarin bilingual who will be part of their team.

Position: Mandarin Employee Relations Investigator
Company Industry: Global Pharmaceutical Company
Work Location: Alabang, Muntinlupa City
Work Schedule: Dayshift Schedule (Monday to Friday at 9am to 6pm)
Salary: Php 120,000 Basic Pay + Language Pay
Work Set-up: Hybrid Set-up (40% work on-site)

BENEFITS:
Provided work equipments
Government-Mandated Benefits.
HMO on the 1st day, including dependents.
Language Premium.
Vacation and Sick Leave.
Other benefits will be discussed by the company

REQUIREMENTS OF THE JOB:
Open to Filipino and Filipino-Chinese who are proficient in Mandarin & English.
Bachelor's Graduate in Psychology, Business Administration, (Labor) Law, or any related courses.
Having a minimum of 3 years of experience in handling sensitive HR investigations (e.g., harassment, working time fraud, violation of employment duties, property crime, discrimination, retaliation).
Knowledgeable in conducting fact-finding interviews, building rapport with interviewees, and maintaining accurate and comprehensive documentation.
Having good experience in collaborating closely with Human Resources, Employee Relations, and Compliance teams to ensure investigations are conducted fairly, ethically, objectively, and thoroughly, in accordance with industry best practices.
Experience working in a multinational and cross-cultural environment knowledge or experience with Chinese Labor Law is a big advantage.

RESPONSIBILITIES OF JOB APPLICATION:
Manage and conduct investigations involving workplace misconduct, harassment, discrimination, retaliation, fraud, and Code of Conduct violations.
Conduct interviews with complainants, witnesses, and involved parties to establish facts and gather evidence.
Analyze case information, perform root-cause analysis, and develop investigation plans.
Prepare detailed investigation reports outlining findings, conclusions, and recommended corrective actions.
Partner with HR, Employee Relations, Compliance, and other stakeholders to ensure fair, objective, and thorough investigations.
Maintain strict confidentiality and ensure investigations comply with company policies, ethical standards, and applicable labor laws.
Contribute to improving investigation processes and best practices within the global HR Investigations function.

RECRUITMENT PROCESS:
Paper Screening
Initial Interview with the HR
2nd level interview with the Hiring Team (Face to face)
Final Interview (Online)
Job Offer

HOW TO APPLY:

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