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Title and Summary
Managing Consultant, Advisors & Consulting Services, Deplo
y
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurant
s.The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Deploy. Our Deploy consultants lead clients through business transformations by implementing strategically important Mastercard assets and services to bring value and drive growth. They serve as the Center of Engagement across all stakeholders within Mastercard and the client's organizatio
n.Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: https://careers.mastercard.com/us/en/consulting-specializations-at-masterca
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Roles and Responsibilit
iesYou will manage a portfolio of projects that support a strategy, a strategic change, or initiative with significant impact on the organization. You will manage complexity and inherent risks across a wide range of business areas, where there are strong interdependencies and shared resources, and you will manage benefits from their initial identification and definition through to the eventual realization and achievement of measurable improvemen
ts.In addition to strong program and change management expertise, this role requires essential product and portfolio capability, particularly in cards, payments, or adjacent financial produc
ts.You will be responsible not only for delivery excellence, but also for analysing cards/payments portfolio performance, benchmarking outcomes, and translating insights into product, portfolio, and commercial recommendations for clien
ts.Client Imp
act• Lead client engagements and workstreams for large enterprise-level programs across a range of industries, problem statements, and cultu
res• Promote proven, accredited project and change management methodologies and techniques to help clients drive measurable value from initiation to benefit realizat
ion• Mitigate risks, solve issues, and ensure plan remains in line with agreed timescales, budgets, and quality crite
ria• Identify new business opportunities and communicate to executives to pursue, leading sales calls and client development including proposal contribut
ion• Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readine
ss.• Execute portfolio level analysis across programs, products, or initiatives, including performance, progress, risks, and value deliver
ed.• Analyse and benchmark portfolio performance against historical baselines, peer programs, and relevant industry or market benchmar
ks.• Develop executive level dashboards, scorecards, and insights to support fact based decision maki
ng.• Use data and performance insights to recommend portfolio optimisation actions, prioritisation changes, or product and initiative refinemen
ts.• Apply product and portfolio thinking when leading programs, particularly in cards, payments, or financial services contex
ts.• Translate business strategy and client objectives into clear product, portfolio, and delivery roadma
ps.• Provide structured recommendations on product performance, customer outcomes, and portfolio economics, beyond pure delivery metri
cs.• Support clients in linking program delivery to customer impact, revenue growth, cost efficiency, and long‑term portfolio val
ue.
Team Collaboration & Cul
ture• Lead team to creative insights and sound business recommendations, and deliver impactful and influential client presentations while growing team members roles and sk
ills• Provide expertise and day-to-day project delivery team leadership, supporting evolution of solutions with innovation and create a collaborative and inclusive environment for all le
vels• Manage relationship with internal Mastercard leadership and stakeholders and build the firm's intellectual cap
ital• Effectively leverage subject matter experts to develop best customized solut
ions• Provide on-the-job training, coaching, and mentorship to junior team members, including evaluating performance, and providing feed
back
Qualifica
tionsBasic qualifica
tions• Undergraduate degree with work experience in project management and change management methodologies and techn
iques• 6+ years of Project Management experience/7+ Cards Product and Portfolio Management exper
ience• Exposure to financial institutions, payments, cards and/or consulta
ncies• Experience coaching and managing teams across multiple projects and/or engagements with third pa
rties• Experience managing key client relation
ships• Knowledge of business KPIs, financials, and organizational leade
rship• Ability to provide perspective on industry and market
place• Logical, structured thi
nking• Advanced Word, Excel, and PowerPoint s
kills• Ability to manage multiple tasks and clients in a fast-paced, deadline-driven enviro
nment• Ability to communicate effectively in English and the local office language (if applic
able)• Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel
needs• Ability to travel to client sites on a semi-regular
basis
Preferred qualific
ations• Experience leading development and implementation of solutions and measuring impact on clients bu
siness• Experience managing or analysing product or portfolio performance (e.g. cards, payments, banking prod
ucts).• Strong capability in portfolio analytics, benchmarking, and performance repo
rting.• Experience leading programs linked to product launches, portfolio optimisation, or commercial transform
ation.• Have completed or interested in pursuing recognized professional accreditation, such as Project Management Professional
(PMP)• Knowledge of Project Management
tools• Experience generating new knowledge or creating innovative solutions for
a firm• MBA or master's degree with relevant specialization (not req
uired)
Corporate Security Respon
sibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security
Job ID: 150597189
Skills:
Change Management, Advanced Word, Portfolio Management, Project Management, Portfolio Analytics, Benchmarking, Performance Reporting
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