Turn Subscriber Data Into the Strategy That Drives Millions of Digital Experiences
Finding opportunities as a Manager - Subscriber Insights that value both people leadership and advanced analytics isn't easy. Through Emapta, you'll combine your expertise in leading high-performing teams with your ability to leverage SQL, Looker Studio, and subscriber analytics to influence business decisions for one of Australia's largest media organizations. It's an opportunity to solve complex commercial challenges, work alongside global stakeholders, and build a career backed by Emapta's commitment to long-term growth and work-life balance.
Job Overview
- Full time
- Day Shift, Weekends Off
- Earn up to PHP230,000
- Onsite, Ortigas
The Qualifications We Seek
Education & Experience
- Bachelor's degree in Analytics, Statistics, Economics, Marketing, Business, Data Science, or a related field
- 5+ years of experience in subscriber analytics, audience insights, customer analytics, retention analytics, or commercial analytics
- Strong background supporting subscription-based businesses such as digital media, publishing, SaaS, telecommunications, or other recurring revenue environments
- Proven experience leading analytics teams and developing high-performing analysts
- Experience partnering with senior stakeholders across Product, CRM, Marketing, Commercial, Editorial, and Customer Experience functions
Subscription & Customer Analytics
- Strong understanding of subscription performance, customer acquisition, engagement, retention, churn reduction, and customer lifetime value (LTV)
- Experience performing audience segmentation, cohort analysis, behavioral analytics, lifecycle reporting, and customer journey analysis
- Ability to identify commercial opportunities through customer behavior, engagement trends, and subscription performance
- Experience supporting experimentation, conversion optimization, pricing initiatives, and retention strategies
Leadership & Commercial Influence
- Demonstrated people management, coaching, and performance development experience
- Strong communication and stakeholder management skills with the ability to translate technical findings into business recommendations
- Proven ability to influence strategic decisions using data-driven storytelling
Technical Skills
- Advanced SQL skills with the ability to extract, transform, and analyze large subscription datasets
- Hands-on experience building dashboards and executive reporting using Looker Studio, Tableau, Power BI, or similar visualization platforms
- Experience working with customer engagement, digital analytics, experimentation, and data engineering teams
- Strong analytical mindset with the ability to simplify complex business questions into measurable insights
Your Daily Tasks
- Lead audience segmentation and deliver insights to improve subscriber growth, engagement, and retention
- Analyze customer behavior and translate data into actionable business recommendations
- Partner with Product, Editorial, CRM, Marketing, and Pricing teams to optimize customer journeys and acquisition strategies
- Identify high-value and at-risk subscriber segments to support targeted retention campaigns
- Collaborate on A/B testing, experimentation, and conversion optimization initiatives
- Build and maintain dashboards, reports, and performance metrics for key stakeholders
- Standardize audience and subscription analytics frameworks across the business
- Lead, coach, and develop a team of Audience Insights Analysts
- Present data-driven insights that influence strategic business decisions
- Drive improvements in engagement, conversion, retention, subscriber growth, and customer lifetime value (LTV)
Exciting Perks Await!
- Opportunity to help build a newly established high-performing team from the ground up
- Competitive Salary Package
- Day 1 HMO coverage with free dependent
- Prime office location in Ortigas (Easy access to MRT stations, restaurants, and banks)
- Day shift schedule
- Fixed weekends off
- Salary Advance Program through our banking partner (Eligibility and approval subject to bank assessment. Available to account holders with minimum of 6 months company tenure.)
- Unlimited upskilling through Emapta Academy courses (Want to know more Visit: https://emapta.com/training-calendar/)
- Free 24/7 access to our office gyms (Ortigas and Makati) with a free physical fitness trainer!
- Exclusive Emapta Lifestyle perks (hotel and restaurant discounts, and more!)
- Unlimited opportunities for employee referral incentives across the organization
- Standard government and Emapta benefits
- Total of 20 annual leaves to be used on your own discretion (including 5 credits convertible to cash)
- Fun engagement activities for employees
- Mentorship and exposure to global leaders and teams
- Career growth opportunities
- Diverse and supportive work environment
Join the Top 1% Talent. A better career. A better life.
At Emapta Philippines, careers are built with intention. Work with global clients, gain exposure to world-class standards, and grow in an environment designed for long-term success. Recognized as one of HR Asia's Best Companies to Work For in Asia 2025 and a finalist in the 2026 Inspiring Workplaces Awards Asia, Emapta stands among the region's most respected employers, committed to empowering talent through stability, opportunity, and continuous development.
Step into a career that moves with you. Apply today!
