Manager, Key Account Management

JOB SCOPE:

Account Management

• Execute and implement business strategies to achieve set targets by working closely with bank business partners, bancassurance sales team, product and operational team.

• Operationalefficiencyof overall accountmanagement throughenhancingexisting operation and processwithininternal and banking partner.

• Formulate adequate sales and marketing activities with business partners to maximize sales potential of bank customers and referrals.

• Project tracking and updating on status of monthly initiatives and activities.

Administrative and Support

• As a coordinator within Head Office and branches on staff matters and HQ events.

• Work closely with business units to prepare end-to-end event's approval paper and process (from procurement to the event's reward fulfillment).

• Arrange conferences and meetings prepare and assemble materials make, confirm, and process travel arrangements and expense reports schedule appointments and arrange meetings maintain schedules and calendars monitor inventory.

PRINCIPAL DUTIES & RESPONSIBILITIES:

• Execute and coordinate business strategies between banking partner and internal stakeholders including business operation, customer servicing, product development & delivery, regulatory and sales compliance.

• Conduct regular business review to ensure channel sales targets are achieved.

• Plan effective operational support, trainingandmarketing initiativesto deliver the sales targets and objectives.

• Provide assistancein calendar management, meetings arrangement and teams travel arrangement.

• Provide assistance(coordinate and facilitate) in projects / department initiatives and implementation.

• Maintain department's:
  • personnel databases (pre on & off boarding, system access, IT inventory, name cards, leave management)
  • personnel expense budgets
  • purchasing records and coordinates billing to departments

• Update Business Continuity Management (BCM) & Business Continuity Impact (BIA) yearly

• Sourcing and procure corporate gifts for business partners (if applicable).

• Provide assistancein department manpower, capacity planning and pre and post recruitment.

JOB SPECIFICATION

Qualifications

• Degree in any discipline.

• Insurance and Investment qualification will be added advantage.

Experience

• Minimum 8years experience in banking and financial services industries specialized in sales and marketing is an added advantage.

• Effective client management skills.

• A numerate and analytical mind.

• Proficiency in managing business unit with good track records on building business revenue.

• Meticulous with the ability to work under pressure.

• Self-motivated with the ability to work under minimum supervision.

Knowledge

• Practical knowledge in insurance related products of bancassurance.