Manager - Contract Logistics/SCM, Operations

Introduction

You are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

Responsibilities

• Provide strategic leadership and directions to manage daily warehouse operations. * Enforce process compliance and ensure operations meet and achieve customer's expectation and KPIs. * Accountable for the P&L performance for the responsible programs in scope. * Define requirements for operation and ensures the implementation of new strategies, technologies and initiatives to drive overall performance. * Continuously engage customers on commercial, operational scope of work and contract renewals. * Enforce security and work safety measures and controls in the warehouse. * Monitor department budgetary control and allocation of resources to ensure optimal utilization of resources. * Constantly look for improvement opportunities along the value chain, to streamline and re-engine the processes to achieve and exceed the service standard or target. * Establish and cultivate a good team culture of best practice sharing within the program to motivate staffs to voice out their opinions. * Plan and provide on-the-job training to individual staff to improve work performance and productivity. * Ensure stock inventory accuracy and records are kept up to date. * Ensure storage and office areas are well maintained.
  
  

Qualifications

• Minimum Diploma Holder or Degree holder.
• Minimum 5 years of relevant experience in managerial position.
• Qualification in warehouse operations and operations excellence will be added advantage.
• Positive mindset, team player and high desire for learning.
• Results oriented self-starter, analytical and innovative.
• Adaptable to fast-moving work environment.
• Proficient in Microsoft Office Suite (e.g. Excel, Powerpoint, Access, VBA)
• Proficient in using and creating operations dashboards to identify focus areas and drive improvement (e.g. Power BI, Tableau)
• Excellent presentation skills and experience in presenting to senior management.
• Excellent problem-solving skills and experience in resolving problems creatively and innovatively.
• Frequently voice out opinions and share best practices to improve team performance.
• Excellent interpersonal skills in verbal and written communication and negotiation skills.
• Strong analytical skills to review both financial and operational data.
• Good knowledge in latest automation technologies and implementation.
• Excellent leadership and coaching skills to continuously encourage and motivate employees.