Manager, Agency Sales - Freight Forwarding
Manager, Agency Sales - Freight Forwarding
pacific international lines (pte) ltd- Posted 2 months ago
- Be among the first 10 applicants
Job Description
Job Responsibilities
Main Responsibilities
Qualification & Experience Requirements
Main Responsibilities
- Manage and grow relationships within WCA and other global freight forwarder networks.
- Represent the company at international agent conferences and networking events.
- Promote the company as a preferred destination / origin agent for inbound, outbound, and cross-trade business.
- Identify, evaluate, and onboard new strategic overseas agents aligned with trade lane strategy.
- Generate and develop agency-driven sales opportunities and follow up on RFQs and enquiries.
- Drive balanced, two-way cargo flows and manage trade lane performance.
- Work with pricing and operations teams to ensure competitive yet sustainable rate structures.
- Ensure compliance with global agent network rules, payment protection policies, and dispute protocols.
- Act as key escalation point for agent service, commercial, and dispute-related issues.
- Provide guidance to internal teams on handling agency and network-driven business.
- Set clear expectations with agents on service levels, responsiveness, and commercial discipline.
- Contribute to management discussions on global network and alliance strategy.
Qualification & Experience Requirements
- 8–12 years of experience in freight forwarding with direct exposure to agency or network sales.
- Hands-on experience working with WCA or similar global forwarder alliances preferred.
- Strong understanding of trade lane development and agent-driven cargo models.
- Diploma or Degree in Logistics, Supply Chain, Business, or related discipline preferred.
- Strong relationship-builder with cross-cultural communication skills.
- Commercially disciplined and results-oriented.
- Proactive, structured, and self-driven.
- Comfortable working across time zones.
- Strong commercial awareness in freight forwarding pricing and yield management.
- Excellent negotiation and networking skills.
- Strong coordination skills across sales, operations, and finance.
More Info
Key Skills
cargo models
agency or network sales
trade lane development
pricing and yield management
About Company
Skills:
strategic partnerships, Negotiation, Stakeholder Management, key account management, Alliance Management, partnership development, business development, analytical mindset, Brand Strategy
Skills:
Microsoft Office, ocean freight forwarding, multimodal transportation services, Tenders, Crm Systems, carrier management, FCL, RFQs, commercial proposals, Negotiation, regional trade lanes, LCL, NVOCC, customer supply chains
Skills:
RFQs, account strategies, Financial Acumen, customer solutions, Stakeholder Management, Freight Forwarding, commercial negotiations, business development, logistics, Pricing, Sales
Skills:
Cost Analysis, Post-contract management, Commercial negotiation, Subcontract administration, Contractual correspondence, Tendering, Cost Control, Stakeholder Management
Skills:
Administration, Construction, Procurement, Negotiation, Project Management, Construction Project Management, Team Player, Electrical Engineering, leed, Electrical