Check, follow up and ensure team member attendance is recorded.
To ensure that there is sufficient manpower and headcount at their respective outlet to have a smooth flow on daily operation.
Ensuring that all trainings are completed on time and follow up on the staff progress at the location.
Participating in meetings and able to supervise the outlet schedule and operations.
Ensure all outlets are compliant with operational standards and company policies.
Investigate, report, coach and take necessary actions towards misconduct issues that come across under their supervision.
Be able to meet deadlines on preparing documents, reports and updating records.
Ensuring the highest levels of customer service. Supporting your employees to enable them to be accountable for delivering good customer service.
Review sales performance data of respective outlets and maximize sales opportunities by looking out for other business opportunities to ensure sales target are met.
To ensure cash handling at ZUS location is implement following the company standards.
Performs additional duties and responsibilities as required or requested.
Qualifications:
Bachelor's degree in Business, Hospitality, or a related field
Fresh graduates are welcome (honors graduates are an advantage)
Strong communication and presentation skills
Confident, proactive, and adaptable in a fast-paced environment
