Role Overview
The Talent People is representing our client - a publicly listed consumer financial services group with a strong retail footprint across Singapore and the region - in the search for a detail-oriented and technically grounded Assistant MIS Manager to join our team.
You will serve as the bridge between business stakeholders and technology, leading requirements gathering, system coordination, and operational reporting - all while ensuring our core platforms run smoothly.
Key Responsibilities
Business Analysis & Technical Coordination
- Lead stakeholder sessions to gather, analyse, and document requirements for system enhancements, new implementations, and automation projects.
- Translate business needs into Functional Requirement Documents (FRDs), Use Cases, and Process Flows (BPMN).
- Conduct As-Is / To-Be workflow analysis and gap assessments, recommending practical technical or procedural solutions.
Project Coordination & Solution Delivery
- Plan and coordinate User Acceptance Testing (UAT), including test script creation.
- Prepare user manuals, conduct training, and manage stakeholder expectations during system rollouts.
- Act as the functional liaison with external software vendors, holding them accountable to scope and SLAs.
MIS Operations & Data Management
- Monitor the health and integrity of core business applications including ERP, POS, CRM, and Loan Management Systems.
- Design and maintain management dashboards and reports to support decision-making across business entities.
- Serve as the Tier-2 escalation point for complex functional issues beyond Level 1 support.
What We're Looking For
Essential
- Bachelor's Degree in Computer Science, Information Systems, Business Administration, or related discipline.
- Minimum 2 years of experience in an MIS or Business Analyst role.
- Solid understanding of SDLC and Agile/Waterfall methodologies.
- Strong grasp of systems architecture, APIs, integrations, and databases.
- Technical proficiency in SQL for data verification and analysis.
- Proficient with project management tools such as MS Project, Jira, Teams Planner, or Azure Boards.
- Excellent communication skills - able to convey technical topics clearly to non-technical audiences.
- Ability to manage multiple concurrent projects with competing priorities.
- Experience working within global or geographically dispersed teams.
Preferred
- PMP, PRINCE2, or Agile Scrum certification (or equivalent).
- Familiarity with data governance, system security, and infrastructure fundamentals.
- Experience with cloud applications, workflow automation, or BI/reporting dashboards.
- Exposure to security audits, DPTM preparation, or VAPT reviews.
- Background in financial services or multi-branch operations.
- Ability to context-switch rapidly across different business models.
By submitting your personal data and/or resume, you are deemed to have agreed and consented to The Talent People Pte. Ltd. collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration, in accordance with the Personal Data Protection Act 2012 (PDPA).
We regret to inform that only shortlisted candidates will be notified. We wish you the best of luck.
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