About the Role
We are looking for a Management Administrator to support UK Farmplan customers, with a key focus on customer and licence migration activities.
Key Responsibilities
- Create and deactivate customer accounts across relevant systems.
- Manage licence and farming-year activations following payment checks.
- Support customer migrations, including the Gatekeeper to TFM migration.
- Assist with order fulfilment and payment validation.
- Contact customers by phone and email regarding outstanding payments.
- Support customer onboarding and encourage product adoption.
- Activate/deactivate assets and entitlements in Salesforce.
- Maintain accurate records and follow established processes.
About You
- 1–2 years of experience in administration, operations, customer support, or a similar role.
- Strong attention to detail and ability to follow defined processes.
- Comfortable navigating multiple systems and platforms.
- Experience with Salesforce and Google tools is required.
- Able to learn new systems and processes quickly.
- Strong organisational and communication skills.
- English proficiency at C1 level.
