Financial & Management Reporting
- Prepare and deliver monthly EOM financial and management reports
- Produce clear, decision-focused reporting on:
- Revenue, margin, and cost performance
- Average invoice value and trends
- Staff utilisation and time allocation
- Develop executive-ready reports for Clint and Kabyn, highlighting insights, risks, and opportunities
Commercial Analysis & Modelling
- Build and maintain financial models and scenario analysis, including:
- Hourly rate calculators for:
- Consulting & Projects (C&P)
- Service Desk (SD)
- Network Operations Centre (NOC)
- Hardware sales margin scenarios
- Pricing and margin sensitivity analysis
- Support budgeting, forecasting, and profitability analysis across services and customers
Staff Time & Operational Insights
- Analyse staff time data to report on:
- Utilisation and efficiency
- Cost-to-serve by service line or customer
- Alignment of pricing vs delivery effort
- Provide recommendations to improve margin, capacity planning, and resourcing decisions
Reporting Framework Ownership
- Design and continuously improve the reporting framework and financial data structure
- Determine the most appropriate tools and formats for reporting (e.g. Excel-based models, financial systems, BI tools where appropriate)
- Work collaboratively with stakeholders to ensure reports are:
- Accurate
- Consistent
- Easy to interpret
- Action-oriented
- Power BI experience is welcome, but tool choice is secondary to analytical capability and clarity of insight
Mandatory Experience & Background
- Previous experience in an MSP, Consulting, or Project Services environment (mandatory)
- Strong background in management accounting, commercial finance, or financial analysis
- Hands-on experience with:
- EOM reporting
- Management and board-level reporting
- Budgeting and forecasting
- Scenario modelling and pricing analysis
- Proven ability to work with operational data such as:
- Staff time / utilisation
- Project and service delivery metrics
Skills & Competencies
- Advanced financial modelling skills (Excel / spreadsheets essential)
- Strong analytical mindset with the ability to translate data into insights
- Comfortable working with incomplete or imperfect data and improving data quality over time
- Ability to communicate financial insights clearly to non-financial stakeholders
- High attention to detail with a commercial, outcome-focused mindset
- Ability to work autonomously and take ownership of reporting outputs
