Maintenance Coordinator
Maintenance Coordinator
mediacast digital group inc.2-4 Years
- Posted a month ago
- Be among the first 10 applicants
Job Description
Basic Qualifications
Good communication skills
Maintenance Coordinator Key Responsibilities:
- Graduate or undergraduate of a Bachelor's degree in Information Technology (IT) or a related course
- With at least two (2) years administrativeand customer service is strongly preferred
- fresh graduates are also welcome to apply
Good communication skills
- Knowledgeable in computer software, network troubleshooting, and basic system maintenance
- Basic math skills for inventory counting and tracking
- Attention to detail and accuracy
- Good problem-solving skills
- Basic computer skills for record-keeping
- Time Management and Scheduling
- Coordination and Team work
Maintenance Coordinator Key Responsibilities:
- Documenting demo use, repair work, parts used, and time taken for each repair job for reporting and record purposes.
- Communicate persistent or unrepairable issues to supervisors for further action
- Coordinate with clients regarding reported problems and ensure a schedule of support remotely & on-site.
- Review and validate customer return requests. Verify purchase details, warranty status and return eligibility.
- Perform initial diagnosis and basic troubleshooting of reported equipment issues to identify the root cause.
- Prepare and issue quotations for after-sales services, including repair costs, replacement parts, labor, and service fee.
- Suggest improvements for repair processes or equipment handling to reduce damage and downtime.
More Info
Key Skills
time management and scheduling
attention to detail and accuracy
basic math skills for inventory counting and tracking
good problem-solving skills
basic system maintenance
computer software network troubleshooting
basic computer skills for record-keeping
About Company