Were Hiring: Maintenance Coordinator!
Looking for a role that fosters collaboration, creativity and career growth in a vibrant office environment We got you covered!
We are currently on the lookout for a Maintenance Coordinator to join our team at Cloudstaff, the #1 workplace everywhere! Think you qualify for the role Attach a 1-2 minute video intro and introduce yourself to us so we can meet you virtually. Attach this together with your updated CV to become a priority applicant!
Role: Maintenance Coordinator
Work Arrangement: Work From Home
Location: Any CS Branch - Ortigas/Makati/Angeles/Mabalacat/Davao/Cebu/Bacolod
Schedule: Night Shift
Job Description:
This will be a WFH set up.
The Maintenance Coordinator supports Resident Managers, and Regional Property Managers to protect our assets by ensuring that all life safety, building systems and other general building repairs are consistently maintained. The Maintenance Coordinator also assists with bridging the gap between vendors and residents, working together to rectify issues that arise in our residential and commercial buildings in a timely manner so that residents are able to continue the quiet enjoyment of their homes.
Key Responsibilities:
- Develop and execute sales strategies to achieve and exceed revenue goals
- Lead, mentor, and motivate the sales team, ensuring strong daily supervision and performance coaching
- Define, track, and monitor KPIs to ensure conversion goals and sales objectives are consistently met
- Analyse sales performance data and adjust strategies for optimal results
- Identify, pursue, and close new business opportunities to grow market share
- Build and maintain strong relationships with key clients, ensuring excellent service and satisfaction
- Collaborate with the marketing team to align campaigns with sales objectives
Qualification And Requirements:
- Review and respond to all maintenance requests/emails daily
- Generate work orders for issues that arise in commercial and residential buildings, within 24 hours
- Determine and dispatch the correct vendor pertaining to each specific issue
- Close work orders that vendors have completed work for after the Resident Manager has confirmed with the Resident
- Edit work orders to reflect updates or changes in vendor/work descriptions
- Cancel work orders when an issue is resolved without assistance from a vendor
- Track NOVs (Notice of violations) and make sure complete prior to re-inspection date
- Track Life and Safety certifications
- Create and send out Life & safety work orders to correct vendors for annual, quarterly and five year inspections
- Update Life & safety spreadsheet once certifications are received
- Scan and store certification on server and in Yardi
- Create and track Remediation work orders
- Manage remediation projects from start to finish
- Orders appliances
SKILLS AND ABILITIES
- Excellent customer service skills
- Excellent communication skills to relate effectively with people from diverse backgrounds
- Must possess clerical ability
- Able to prioritize work orders
- Strong organizational skills
- Able to work in a face-paced environment with frequent interruptions
- A basic understanding of maintenance operations
Qualification And Requirements:
- High school diploma or equivalent required; college degree preferred
- Complete and maintain California Certified Resident Manager Certification(CCRM) is a plus.
- 1-2 years of experience as Maintenance Coordinator or industry related experience preferred.
- Proficiency in computer programs (Microsoft Suite) required and Yardi, preferred.
Non-negotiable Skills & Requirements:
- Excellent customer service skills
- Excellent communication skills to relate effectively with people from diverse backgrounds
- Must possess clerical ability
- Able to prioritize work orders
- Strong organizational skills
- Able to work in a face-paced environment with frequent interruptions
- A basic understanding of maintenance operations
