Maintenance and Housekeeping Coordinator (Remote, Mexico City)
Beachside Vacation Rentals (BeachsideVR)
Compensation: $1,000 - $1,400 USD / month
About Us
Beachside Vacation Rentals manages a growing portfolio of over 300 short-term rental properties across Florida's Space Coast. Our focus is operational consistency, property performance, and delivering a reliable experience for both guests and owners.
Position Summary
We are hiring a
Maintenance and Housekeeping Coordinator to oversee and manage maintenance operations and support housekeeping scheduling across the portfolio.
This is a
remote role based in Mexico City supporting field teams in Florida. The position requires a highly organized, detail-oriented professional who can
prioritize, dispatch, and manage a high volume of tasks simultaneously while maintaining clear communication and accountability.
This is not an entry-level role. Candidates must have
direct industry experience and a
working knowledge of residential maintenance systems.
Key Responsibilities
Maintenance Coordination (Primary Focus)
- Receive, triage, and prioritize all incoming maintenance requests
- Dispatch vendors and internal technicians based on urgency, scope, and location
- Ensure all work orders are clearly defined with detailed notes, photos, and expectations
- Track all open tasks through completion and confirm work has been completed to standard
- Follow up on incomplete, delayed, or recurring issues
- Escalate critical or guest-impacting issues immediately
Vendor Management
- Coordinate with multiple vendors and service providers daily
- Schedule and confirm appointments, access, and timelines
- Hold vendors accountable to timelines and quality expectations
Housekeeping Coordination (Scheduling & Oversight)
- Schedule cleaners for all turnovers, same-day turns, and priority cleans
- Monitor Breezeway to ensure all cleans are completed on time and to standard
- Identify delays or missed cleans early and take immediate action to resolve
- Coordinate adjustments to coverage as needed to maintain readiness for arrivals
Systems & Task Management
- Create, update, and manage tasks within property management and operations systems (Breezeway, Guesty, or similar)
- Maintain accurate and up-to-date records of all work performed
Communication & Coordination
- Serve as a central point of coordination between maintenance, housekeeping, and guest experience teams
- Provide clear, timely updates on task status, delays, and resolutions
Required Qualifications
- Prior experience in vacation rentals, property management, or hospitality operations (required)
- Working knowledge of residential general maintenance systems, including:
- HVAC systems and thermostats
- Basic electrical (outlets, breakers, lighting issues)
- Plumbing fundamentals (drains, leaks, water heaters)
- Appliances and common household systems
- Proven ability to manage and prioritize multiple active work orders simultaneously
- Strong organizational and time management skills
- High attention to detail and follow-through
- Clear and professional written and verbal communication skills
- Experience with task management systems and PMS platforms (Breezeway, Guesty, or similar preferred)
- Fluent in English (required) and Spanish
What We're Looking For
- A structured, process-driven operator
- Someone who can assess maintenance issues and make informed dispatch decisions
- Ability to identify urgency and respond accordingly without oversight
- Strong sense of ownership and accountability
Work Environment
- Fully remote role based in Mexico City
- Requires consistent availability during U.S. business hours (EST)
- High-volume, fast-paced operational environment
