Maintenance Administrator

Company Description

Virtual Method is a women-owned and operated virtual staffing agency dedicated to supporting businesses by providing expert virtual assistants to enhance productivity and streamline operations. With a strong emphasis on integrity, growth, and diversity, Virtual Method helps businesses focus on their core goals by offering cost-effective services, such as administrative support, customer service, and marketing assistance. All candidates go through a rigorous vetting process to ensure exceptional quality and fit. The company is committed to creating opportunities that allow individuals to thrive in global, flexible, and fulfilling careers.

Role Description

This is a Full-time remote role for a Maintenance Administrator. Responsibilities include managing maintenance schedules, coordinating repairs, providing administrative assistance, handling invoicing, and ensuring effective communication with team members and clients. The Maintenance Administrator will play a key role in maintaining operational efficiency and providing seamless support to ensure the success of business operations.

Key Responsibilities

• Coordinate and manage maintenance work orders across multiple properties

• Create and update work orders in Yardi

• Handle ticket management, merging, and follow-ups in Zendesk

• Track tasks and workflows through Monday.com

• Coordinate with vendors and request project bids

• Delegate and manage customer service emails across departments

• Monitor work order queues and ensure timely completion

• Provide building updates and compliance coordination

• Communicate daily with the maintenance leadership team regarding issues and recommendations

Requirements:

• Proven experience in maintenance coordination or property management support

• Hands-on experience with Zendesk, Monday.com, and Yardi (REQUIRED)

• Excellent written and verbal communication skills

• Strong organizational and multitasking abilities

• Ability to work under pressure and meet tight deadlines

• Detail-oriented, reliable, and proactive

If you are looking for an opportunity to contribute to a structured and growing operations team, we encourage you to apply.

Apply here: https://tinyurl.com/mw39w26b