Logistics Coordinator

Event Logistics Coordinator

Location: Taguig, Metro Manila, Philippines

Job Type: Full-time

Work Arrangement: Hybrid/onsite as required

Shift: US business hours / night shift

Industry: Event Management / Life Sciences

About the Role

An opportunity is available for an Event Logistics Coordinator to manage the logistical planning and coordination of professional meetings and events within a regulated life sciences environment.

The role involves coordinating venues, food and beverage arrangements, audiovisual requirements and event documentation while ensuring that meetings comply with established policies, budgets and service-level requirements. The successful candidate will work closely with internal planning teams, sales representatives, speakers and external vendors to deliver well-organised, compliant events.

Key Responsibilities

• Coordinate event logistics from initial planning through completion.
• Source, confirm and book appropriate venues in line with established policies and procedures.
• Arrange catering and food and beverage requirements for speakers, sales representatives and attendees, including special requests.
• Coordinate audiovisual equipment and technical requirements for in-person, hybrid and virtual meetings.
• Communicate booking confirmations, requirements and updates to event planners and relevant stakeholders.
• Maintain accurate event documentation and ensure required tasks are completed within agreed deadlines.
• Liaise with venues, catering providers and audiovisual vendors to resolve queries and follow up on outstanding requirements.
• Apply compliance policies, approved procedures and budget requirements throughout the planning process.
• Identify and escalate potential compliance risks or issues that could affect event delivery.
• Meet established service-level agreements and performance expectations.
• Maintain accurate timekeeping and follow relevant administrative procedures.
• Keep internal teams and external stakeholders informed of changes and progress.

Requirements

• At least two years of experience in event planning, customer service or a related field.
• Previous experience supporting US-based clients, preferably in a phone-based customer service environment.
• Strong customer service and communication skills.
• Proficiency in Microsoft Office, including Word, Excel, PowerPoint, Teams and Outlook.
• Ability to manage multiple events and deadlines simultaneously while maintaining strong attention to detail.
• Strong problem-solving skills and the ability to handle routine issues independently.
• Clear written and verbal communication, including the ability to summarise issues and communicate next steps.
• Ability to work independently while collaborating effectively with a team.
• Flexibility to work US business hours, including night shifts and extended hours during peak periods.
• Willingness to report onsite in McKinley, Taguig, as required.
• A suitable home workspace and reliable internet connection for remote work.

Preferred Qualifications

• Experience in event or meeting planning.
• Exposure to the pharmaceutical or life sciences industry.
• Familiarity with US business culture and professional practices.
• Knowledge of SharePoint, Salesforce, Smartsheet, CRM platforms or phone systems such as Twilio.

About the Opportunity

This role offers the opportunity to develop event coordination and client service expertise while supporting professional meetings in a regulated industry. The position combines logistics planning, stakeholder communication, vendor coordination and compliance-focused administration.