Logistics & Freight Coordinator
Location: Remote ( Latin America or Philippines)
Compensation: See salary recommendations below ( Final offer depends on experience and is at our client's sole discretion.)
Industry: E-commerce, Manufacturing, Consumer Products
Schedule: Full-time, Monday to Friday, aligned with North American EST business hours
About The Company
This is a fast-growing North American e-commerce company providing DIY solutions to homeowners and commercial users. The business sells through direct ecommerce channels and major retail marketplaces while operating a high-volume fulfillment and logistics environment across the U.S. and Canada.
The company is focused on building scalable operations, reliable fulfillment systems, and strong customer delivery performance as it continues growing across multiple channels.
Role Overview
The Logistics & Freight Coordinator will support day-to-day transportation and shipment execution across U.S. and Canadian operations, with a strong focus on freight coordination, shipment tracking, warehouse communication, and delivery management.
This is a highly operational role requiring someone who can manage multiple shipments simultaneously while maintaining excellent organization, proactive communication, and strong documentation accuracy.
You Will Coordinate Closely With
- carriers
- freight brokers
- warehouse teams
- fulfillment partners
- internal operations teams
- and marketplace channels
to ensure shipments move efficiently, accurately, and on schedule.
This role is ideal for someone with hands-on logistics, transportation, shipping, or supply chain coordination experience who enjoys fast-moving operational environments.
Key Responsibilities
Freight Coordination & Shipment Execution
- Coordinate and schedule LTL and FTL shipments across the U.S. and Canada
- Request, compare, and manage freight quotes from carriers and logistics providers
- Book transportation shipments and manage shipment scheduling from origin to final delivery
- Coordinate dock appointments and receiving schedules with warehouses and fulfillment centers
- Track shipments proactively and follow up on delays, routing issues, missed appointments, or delivery exceptions
- Maintain clear shipment visibility and accurate status updates across active freight movements
- Communicate daily with carriers, freight brokers, and warehouse teams to ensure timely execution
Shipment Documentation & Logistics Administration
- Prepare and manage shipping documentation including:
- Bills of Lading (BOLs)
- packing slips
- shipment labels
- commercial invoices
- customs-related documentation
- Maintain organized digital shipment records and freight documentation using Google Drive and shared systems
- Update shipment trackers, freight logs, and operational dashboards accurately
- Ensure shipment compliance with customer, retailer, and marketplace requirements
- Support inventory movement coordination between facilities as needed
Warehouse & Operational Coordination
- Coordinate closely with warehouse teams to ensure shipments are packed, labeled, and dispatched correctly
- Provide shipment updates to internal operations, sales, and customer support teams
- Assist in resolving shipment issues including delays, damages, shortages, or misrouted freight
- Monitor delivery timelines and proactively escalate operational issues before they impact customers or inventory flow
- Support ongoing logistics process improvements and operational efficiency initiatives
Marketplace & Fulfillment Coordination
- Support shipment coordination related to Amazon FBA, Walmart, and other fulfillment channels
- Monitor receiving status, delivery windows, and shipment compliance requirements
- Coordinate shipment preparation and label distribution to fulfillment facilities
- Assist with maintaining smooth inventory flow into marketplace fulfillment networks
Required Skills & Experience
Hard Skills
- 2 to 5 years of experience in logistics coordination, freight operations, transportation, shipping, or supply chain support
- Hands-on experience coordinating LTL and FTL freight shipments
- Experience working with carriers, freight brokers, warehouses, or 3PL providers
- Strong understanding of shipment tracking and transportation workflows
- Strong proficiency in Google Sheets and Google Drive
- Experience using logistics, shipping, ERP, or transportation management software
- Familiarity with Amazon FBA or marketplace logistics is helpful but not required
- Familiarity with QuickBooks is a plus but not required
Soft Skills & Traits
Highly Organized
You can manage multiple shipments, timelines, and operational priorities simultaneously without losing attention to detail.
Proactive Communicator
You follow up quickly, escalate issues early, and maintain clear communication across multiple stakeholders.
Detail-Oriented
You take pride in accurate documentation, shipment tracking, and operational consistency.
Sense of Urgency
You understand that delays impact customers and operations, and you move quickly to keep shipments progressing.
Problem Solver
You stay calm under pressure and enjoy resolving operational challenges in fast-moving logistics environments.
About The Candidate
You are operationally minded, dependable, and highly organized. You enjoy keeping transportation and fulfillment processes running smoothly and take ownership of shipment execution from start to finish.
You Are Comfortable Coordinating Across
- carriers
- warehouses
- freight providers
- fulfillment centers
- and internal teams
while working remotely inside a fast-paced North American business environment.
Ideal Backgrounds May Include
- freight brokerages
- 3PL providers
- transportation coordination
- warehouse logistics
- supply chain operations
- shipping and fulfillment environments
Why This Role Matters
This Role Directly Impacts
- delivery performance
- inventory flow
- operational efficiency
- marketplace compliance
- and customer satisfaction
Strong logistics coordination ensures products move accurately and on time while helping internal teams maintain visibility, responsiveness, and scalable operations as the business continues to grow.
