Join an established personal care and grooming brand in Australia with growing operations across the globe!
The Opportunity
Coordinate and manage B2B order fulfillment and logistics, ensuring accurate communication, on-time delivery, and compliance across internal teams, 3PLs, and UK/EU warehouses.
Why join us
- Proudly Great Place to Work certified
- Celebrate globally: Company trips (2025: Hong Kong, 2024: Thailand), Culture Champs, Year-end parties, leadership awards & more
- Grow with stability: 100+ in our 10-Year Club by 2025
- Dynamic talent network: 2,000+ across APAC and beyond
- Competitive compensation with annual reviews
- Comprehensive medical care for you and your family
- Generous paid leave because work-life balance matters
- Level up with LinkedIn Learning and tailored training
- Flexible work setup
Staff Testimonial
Working for the best client and loving what you do makes everything enjoyable at work. - Senior Broker, ASW Philippines.
What You'll Do
- Receive, process, and coordinate B2B orders from retailers and distributors, ensuring accurate and timely communication with internal teams and UK/EU warehouses.
- Collaborate closely with 3PLs and warehouse teams to prioritise orders, confirm stock availability, and ensure orders are picked, packed, and shipped on time and in full.
- Manage logistics coordination, including inbox management, order tracking and reporting, clear communication of delivery deadlines, and providing warehouse account managers with all required order instructions.
- Prepare and review shipping documentation (packing lists, commercial invoices, shipping instructions) and check warehouse packing information to ensure dispatch accuracy and compliance with required standards.
Key Criteria
- Intermediate experience in logistics or supply chain coordination, with a solid understanding of end-to-end order fulfilment processes.
- Strong collaborative skills with the ability to communicate clearly and effectively with both internal teams and external partners, including warehouses and 3PLs.
- Proactive, process-improvement mindset with the ability to identify inefficiencies and support continuous operational improvements.
- Experience working with UK retailers and an understanding of their operational and compliance requirements is a plus.
Work setup
- Manila (BGC, Taguig): Full onsite setup for the first 36 months, aligned with UK business hours: 4:00 PM to 1:00 AM PHT. Depending on performance, the role will transition to a hybrid work setup thereafter.
