Our Company
At DOXA, we are dedicated to connecting businesses with top-tier talent across various industries. Our mission is to deliver innovative solutions that drive exceptional outsourcing services, enabling companies to expand their teams and grow their operations seamlessly.
What sets DOXA apart is our commitment to fostering a vibrant and supportive team culture. Join us and be part of a culture that prioritizes your happiness and well-being, ensuring you thrive both personally and professionally.
THE ROLE:
The Associate Account Manager is a junior-level, remote support role focused on the day-to-day execution and maintenance of Google Local Services Ads (LSA) campaigns across a high volume of client accounts, working under the guidance of Account Managers to complete platform updates, perform quality assurance checks, monitor campaign pacing, and maintain accurate account documentation.
REQUIREMENTS:
- 1+ year of hands-on experience managing or supporting Google Local Services Ads (LSA) campaigns
- Basic understanding of digital advertising concepts and common campaign performance metrics
- Strong attention to detail with a habit of self-checking work before marking tasks complete
- Comfort working with spreadsheets, dashboards, advertising platforms, and internal reporting tools
- Strong organizational skills and ability to manage multiple tasks across a high volume of accounts
- Clear written communication skills for documenting completed work
- Ability to identify issues, ask questions, and escalate concerns appropriately
RESPONSIBILITIES:
- Support day-to-day execution and maintenance of Google LSA campaigns across a high volume of client accounts
- Complete assigned manual updates within the LSA platform under Account Manager direction
- Assist with campaign setup, account updates, and ongoing maintenance activities
- Update account settings, budgets, targeting, and platform configurations as assigned
- Monitor assigned accounts for issues or discrepancies and flag concerns to Account Managers
- Maintain accurate campaign records, change logs, and task documentation in internal systems
- Support QA process for campaign launches, monthly updates, and ongoing account maintenance
- Review automated QA flags and investigate items requiring attention
- Complete structured QA checks before and after campaign changes using established checklists
- Monitor daily campaign activity and spend against established pacing targets
- Identify and flag unusual activity, pacing variances, or potential account issues
- Maintain pacing notes and supporting documentation in internal systems
- Manage multiple tasks across a high volume of accounts while meeting deadlines
- Participate in team training, process walkthroughs, and knowledge-sharing sessions
Success in This Role Looks Like:
- Completing manual LSA platform updates accurately and on time
- Resolving QA issues efficiently and helping campaigns move through launch and update processes smoothly
- Maintaining organized and accurate account documentation and change logs
- Communicating clearly and promptly with Account Managers about task status and potential issues
- Becoming a trusted, dependable support partner to Account Managers across a high volume of LSA accounts
