Lobby Receptionist

Company Description Sodexo is a global leader in food and services, focused on creating better everyday experiences for people at work, in healthcare, education, and leisure environments. Founded in Marseille in 1966, the company is known for its independent, responsible business model and strong commitment to social and environmental progress. With 443,000 employees serving 80 million consumers daily across 43 countries, Sodexo offers significant opportunities for growth and international collaboration. The organization combines business performance with social commitment, aiming to improve quality of life for both its workforce and the communities it serves. Sodexo's strong market presence is recognized in major financial and sustainability indices, reflecting its long-term stability and responsible growth.
Role Description The Lobby Receptionist is a full-time, on-site role based in Taguig, responsible for creating a welcoming and professional first impression for visitors, clients, and employees. This role manages the reception area by greeting guests, answering inquiries, and directing individuals to the appropriate contacts or locations. Day-to-day responsibilities include handling incoming phone calls, maintaining visitor logs, coordinating access badges, and managing the scheduling of meeting rooms or lobby resources as needed. The Lobby Receptionist also performs basic clerical tasks such as organizing mail, preparing simple documents, and supporting administrative procedures to ensure smooth front-office operations. Collaboration with security, facilities, and management teams is essential to maintain safety, order, and a high standard of customer service in the lobby area.
Qualifications

• Candidates should possess strong receptionist duties and front-desk management skills, including greeting visitors, managing sign-in procedures, and coordinating lobby activities.
• Candidates should possess excellent phone etiquette and communication skills to handle calls, relay messages accurately, and interact with diverse stakeholders in a professional manner.
• Candidates should possess solid customer service skills to respond to inquiries, manage complaints, and ensure a positive experience for all visitors and employees.
• Candidates should possess clerical skills such as managing records, handling mail, basic data entry, and organizing documents to support daily administrative operations.
• Additional beneficial qualifications include prior experience in a reception or customer-facing role, proficiency with office software and phone systems, strong organizational skills, and the ability to remain calm and courteous under pressure.
• A high school diploma or equivalent is required; further education or training in administration, hospitality, or related fields is an advantage.