About Us
HireKayana is a talent agency that connects Filipino Remote Professionals with global companies that operate within real systems and value disciplined execution. These are long-term professional roles—not gig work. Our partners build structured teams where accountability, clear communication, and operational discipline matter.
Apply through the provided application form. Only candidates who submit their application via the attached form will be considered.
Application form: https://hirekayana.ph/
About the Role
We are looking for a detail-oriented and highly organized Loan Servicing Specialist to support the smooth progression of loans through servicing, documentation, and accounting workflows. This role is central to maintaining accurate records and ensuring compliance while coordinating closely with internal teams. Because the work involves sensitive financial information, reliability and trustworthiness are essential.
What You'll Do
Accounting & Loan Processing Support
- Assist with financial data entry, reconciliation, and maintaining financial records using The Mortgage Office (TMO) software.
- Monitor and post draws and payments in TMO, ensuring accuracy and proper coordination with the Accounting team.
- Attend weekly Accounting & Servicing meetings.
- Support data entry and record-keeping for loan trades.
Loan Servicing & Documentation
- Review and upload new loan documents in TMO with a focus on accuracy and thorough data entry.
- Manage loan documentation, record-keeping, and system updates for borrower and loan information.
- Upload, review, and monitor borrower insurance policies, ensuring timely updates in the system.
- Send loan-related emails to borrowers and provide status updates as needed.
- Manage documentation and record-keeping for loan extensions.
Communication & Coordination
- Coordinate with internal teams—including Servicing, Accounting, Construction, and Sales—to facilitate smooth loan processing.
- Maintain transparent, regular communication and proactively flag issues or seek clarification when needed.
- Ensure seamless operations by collaborating effectively with all stakeholders.
Construction & Documentation
- Maintain record-keeping for the construction department.
- Upload loans into the construction platform for use by the Construction and Capital Markets teams.
What We're Looking For
- Proven experience as a Remote Assistant, preferably in accounting or financial roles.
- Familiarity with The Mortgage Office software is a significant advantage.
- Strong organizational and time-management skills.
- Detail-oriented with a commitment to accuracy in financial tasks.
- Adaptable to changing requirements and open to new strategies.
- Excellent communication skills with a proactive, problem-solving mindset.
- Ability to work independently while maintaining reliability and trustworthiness.
- Must be available to work during Eastern Time (American daytime) hours.
