Loan Officer Assistant for U.S. Company - Onsite at Marquee Mall Office (Night Shift)
At Corebridge Solutions, we redefine traditional outsourcing by setting unparalleled standards of excellence across a diverse range of U.S. industries, including law, medicine, finance, and more. We specialize in identifying top-tier talent for roles such as paralegals, case managers, accountants, and medical records specialists, serving as a vital resource for exceptional professionals.
As a prospective team member, you will do more than just manage day-to-day tasks. You'll become an essential part of a community focused on exceeding client expectations. Corebridge is not merely an employer; we are a platform for both professional growth and personal well-being. Offering competitive compensation and a steadfast commitment to career development, we provide numerous avenues for skill enhancement and upward mobility.
Our workforce represents a diverse tapestry of cultures and perspectives, creating a rich, collaborative environment. If you are an ambitious, skilled individual eager to contribute to a sophisticated professional landscape, Corebridge is more than just a workplaceit's your gateway to a fulfilling, rewarding career. Join us in redefining the benchmarks of outsourcing excellence.
Job Summary:
Join our team as a
Loan Officer Assistant (LOA) specialized in supporting U.S. Mortgage Company operations. We are in search of a highly organized, detail-oriented individual capable of working effectively under tight deadlines. In this role, you'll work hand-in-hand with Mortgage Loan Originators (MLOs) and other key personnel to facilitate a seamless, compliant, and efficient mortgage loan origination process. Your scope of work will span from administrative duties to in-depth client engagement, all aimed at ensuring a smooth and timely loan application and approval process.
Key Responsibilities:
- Provide comprehensive administrative support to MLOs, streamlining day-to-day operations and workflow efficiency.
- Meticulously maintain client data and files for easy retrieval and compliance, ensuring a secure and organized database.
- Monitor MLO pipelines and closing reports to ensure all loans progress according to schedule and meet strict deadlines.
- Develop and track financial objectives, aligning them with current loan data to forecast performance metrics.
- Address client queries and concerns professionally and in a timely manner, acting as the intermediary between clients and MLOs.
- Follow up with clients to ensure the timely submission of required documentation, expediting the loan process.
- Build and nurture relationships among MLOs, customers, real estate agents, and other key stakeholders to foster a collaborative working environment.
- Oversee Interest Rate Locks, preventing lapses and ensuring advantageous rates for clients.
- Coordinate MLO continuing education and compliance requirements, maintaining an up-to-date knowledge base within the team.
- Field incoming calls, manage message-taking, and schedule appointments, ensuring optimal time management for MLOs.
- Keep MLOs abreast of industry updates by encouraging participation in webinars and conference calls.
- Offer computer and email support during periods when MLOs are unavailable, maintaining uninterrupted communication flows.
- Distribute sales meeting resources and tools to MLOs, keeping the team prepared and informed.
- Assess and address MLO training needs as required, ensuring a high standard of expertise within the team.
- Perform other duties as directed to support loan origination activities, adapting to needs as they arise.
- Maintain confidentiality and professionalism in all client interactions within the legal framework.
Requirements:
- Strong attention to detail and organizational skills within a legal context.
- Excellent communication skills, both written and verbal, adhering to legal language standards.
- Proficient in using MS Office Suite and other relevant legal software.
- Ability to multitask and prioritize tasks in a fast-paced legal environment.
- Previous experience in legal assistance, loan processing, or banking, with a focus on legal compliance, is preferred.
- Professionalism and the ability to maintain legal confidentiality.
- Proactive attitude with a willingness to take initiative within legal boundaries.
Benefits:
We value the well-being of our employees and believe in a balanced work-life dynamic. We offer the following benefits:
- HMO coverage: You and two dependents will receive HMO coverage, promoting your family's health and security (after three months).
- Service Incentive Leave (SIL): Enjoy 12 days of Service Incentive Leave, allowing you to rejuvenate and manage personal affairs (after three months).
- Government-Mandated Contributions: Adherence to SSS, PhilHealth, and Pag-Ibig contributions provides benefits such as sickness, maternity, disability, retirement, and death coverage.
- 13th Month Pay: Receive an additional financial boost at year-end with our 13th-month pay benefit.
- Maternity/Paternity Leave: Complying with legal requirements, we offer 105 days of maternity leave and 7 days of paternity leave for eligible employees.
- Night Differential: Recognizing the challenges of night shifts, we provide an additional 10% for each hour worked between 10:00 PM and 6:00 AM.
Other Perks:
- Opportunities for professional growth and development.
- Embrace a diverse and collaborative work environment.
- Acknowledgment and rewards for exceptional performance.
Application Process:
This position entails working at our Pampanga Marquee Mall office, 11 PM - 8 AM (PHT)
accommodating U.S. holidays and Daylight Saving Time adjustments. If these terms are unsuitable, please refrain from applying.
Interested applicants should submit their resume, cover letter, and any pertinent examples of loan processing or financial analysis (e.g., loan applications, financial summaries). Upon initial screening, you may be asked to complete an online assessment evaluating your proficiency in financial analysis and loan administration.
Satisfactory performance in the initial assessments may lead to a virtual interview, followed by further assessments or an in-person interview at our Pampanga office.
Additional Selection Measures:
- Online Assessments: Job-specific assessments may include skill, knowledge, or personality evaluations, potentially with a video component.
- Background Checks & Reference Checks: We conduct thorough verification, including reference checks, criminal background checks, and verification of education and employment history.
Final Steps:
- Job Offer: The selected candidate will receive a comprehensive job offer detailing responsibilities, compensation, and benefits.
- Onboarding: Our inclusive onboarding process ensures a seamless integration into our organization, setting you up for ongoing success.
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