LOA Administrator

JOB QUALIFICATION:

- At least 3 years of experience in Human Resources or Benefits Operations.

- Strong knowledge of PeopleSoft HRMS or similar HR systems.

- Solid knowledge of leave management systems.

- Strong understanding of federal and state employment laws and benefits administration.

- In-depth knowledge of FMLA, ADA, USERRA, HIPAA, and multi-state leave requirements.

- Proficiency in Microsoft Office applications, including Word, Excel, Access, and PowerPoint.

- Excellent verbal and written communication skills, with the ability to explain policies and procedures clearly and professionally.

- Proven customer service orientation and ability to work effectively as a team player.

- Demonstrated ability to manage sensitive and confidential information.

- Strong judgment and decision-making skills

Job Focus:

- Manage employee and manager relationships to ensure leave of absence policies are administered accurately and in compliance with federal and state regulations.

- Serve as the internal point of contact for leave- and claim-related inquiries through resolution.

- Collaborate with Human Resources, Labor Relations, and management on return-to-work requirements.

- Process leave of absence approvals, denials, and returns to work in accordance with established plan benefits.

- Communicate with employees, Human Resources, and managers regarding claim status, leave approvals, and return-to-work expectations.

- Interface with disability vendors for short-term disability, long-term disability, and workers compensation cases.

- Conduct research and provide reporting related to leave of absence data, as requested.

- Provide leave of absence guidance and direction to employees, HR Partners, managers, and Payroll.

- Partner with the LOA Coordinator on various leave-related issues, concerns, and escalations.

- Maintain highly confidential employee Personal Health Information (PHI) and related documentation, ensuring HIPAA compliance.

- Exercise sound judgment and decision-making to ensure all tasks are performed in a timely, legal, and ethical manner