Live Host Moderator

orro home philippines

Fresher

Not Disclosed

Philippines, Quezon City

Early Applicant

Posted 14 days ago
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Job Description

Job Summary

We are looking for a proactive and detail-oriented Live Host Moderator to support our live-selling operations. The successful candidate will monitor live sessions, engage with customers in real time, assist live hosts, and serve as a backup host when needed to ensure a smooth and interactive shopping experience across our e-commerce platforms.

Key Responsibilities

Monitor live-selling sessions on Facebook, TikTok, and other platforms.
Perform studio setup before every livestream.
Monitor the live room, products, vouchers, promotions, comments, and overall livestream status in real time.
Respond to customer inquiries and comments in real time.
Assist live hosts by managing audience engagement during broadcasts.
Conduct live-selling sessions and present products when assigned or when a substitute host is needed.
Maintain a positive and professional live chat environment.
Monitor live performance and provide feedback for improvement.
Support promotional campaigns and audience engagement activities.

Qualifications

Knowledge of OBS (Open Broadcaster Software) is an advantage.
Experience in beauty/skincare livestreaming is a strong advantage.
Computer literate and comfortable using computers, livestream software, Google Workspace, Excel/Google Sheets, and other online tools.
Able to set up and operate livestream equipment.
Able to troubleshoot and resolve basic technical issues during livestreams.
Strong communication, coordination, and multitasking skills.
Experience with TikTok Live, Shopee Live andknowledgable in TikTok Studio, OBS.
Good understanding of basic product information and promotional mechanics to effectively support the Live Host.
Familiar with product pinning, voucher setup, flash sales, promotional mechanics, and campaign requirements.
Able to quickly identify and respond to live room issues or potential platform violations.

Employee Benefits