Enable transformation of operating models, i.e., end-to-end business processes, organizational structures, roles, internal controls; optimize resource utilization and value creation; and establish performance measurement frameworks that:
Drive automation and digitization,
Promote continuous improvement mind set, and
Foster collaboration and partnership among stakeholders
While ensuring alignment with bank-wide strategic goals - 24/7 availability, six sigma reliability & T+0 service delivery - towards creating meaningful customer experience; and
Spearhead optimization of end-to-end business processes, and promote digital operations proficiency of assigned business and / or operations group.
Job Description:
Performs different technical services & solutions capabilities to complement a project team;
Provides subject matter expertise on the represented business & operations group; and
Accomplishes other duties that may be assigned from time to time
Promotes adoption of scrum practices, rules and values in solution execution
