Lifeguard

JOB BRIEF

• The Lifeguard monitors and enforces pool rules and safety regulations to maintain a safe and orderly environment. The role includes educating guests on proper pool etiquette and safety practices while addressing rule violations in a courteous and professional manner.

JOB RESPONSIBILITIES

• Lead the overall administration of the fitness center and pool operations, including developing job descriptions, standard operating procedures (SOPs), departmental policies, staff schedules, and team management.
• Ensure exceptional guest and member satisfaction by maintaining facility cleanliness, safety, service quality, and positive interdepartmental relationships.
• Oversee the recruitment, training, and development of fitness center staff, ensuring compliance with hotel standards, safety protocols, and emergency procedures.
• Drive business growth by promoting and selling fitness programs, personal training services, memberships, and wellness packages, while supporting marketing and public relations initiatives.
• Manage the daily operations of the fitness center and swimming pool, ensuring efficient communication, high-quality service delivery, and operational excellence across all departments.
• Monitor industry trends and competitor activities to enhance service offerings, pricing strategies, promotional initiatives, and overall club performance.
• Uphold health, safety, and emergency preparedness standards by participating in required training, meetings, and other duties assigned by management.

JOB QUALIFICATION

• High school diploma or equivalent required; a certificate or diploma in Recreation, Physical Education, Hospitality, or a related field is an advantage.
• A valid Lifeguard License issued by a recognized organization is required.
• Current certification in First Aid, Cardiopulmonary Resuscitation (CPR), and the use of an Automated External Defibrillator (AED) is required.
• Previous experience as a lifeguard in a hotel, resort, water park, sports club, or similar recreational facility is preferred.