About The Role
We are seeking a
Licensed Medical Nurse/Caregiver Virtual Assistant to support a U.S.-based clinical care management team. This role is ideal for a healthcare professional who is experienced in patient coordination, documentation, and compliance, and who can confidently support clinical operations in a remote setting.
U.S. Care Management licensure is required for this role.
Key Responsibilities
Clinical & Administrative Support
- Provide remote administrative and clinical support to ensure smooth daily operations
- Manage client intake and onboarding processes
- Schedule clinicians for home visits using the EMR/EHR system
- Maintain accurate, up-to-date medical records
Patient Care Coordination
- Communicate with patients, families, and caregivers via phone, email, and secure platforms
- Answer patient inquiries within scope of practice (no diagnosing)
- Assist in the creation and documentation of care plans under licensed supervision
- Coordinate follow-ups, referrals, and care continuity
Compliance & Documentation
- Ensure full compliance with HIPAA, company policies, and U.S. healthcare regulations
- Support insurance billing processes and documentation
- Generate invoices, manage vendor coordination, and track required documentation
- Maintain confidentiality and patient-centered care standards at all times
Qualifications
Required
- Active U.S. Care Management license (mandatory)
- Minimum 1 year of recent healthcare or medical experience (home health or care management preferred)
- Strong working knowledge of EMR/EHR systems
- Excellent written and verbal English communication skills
- High attention to detail and strong organizational skills
- Ability to work independently in a remote environment
Preferred
- CNA, MA, RN, LPN, or Home Health Aide certification
- Experience with insurance billing or care coordination
- Experience supporting home health, hospice, or care management programs
- Familiarity with telehealth or remote patient coordination
Requirements
- High school diploma or equivalent (healthcare or medical office training preferred)
- Reliable high-speed internet and personal smartphone
- Current immunizations and state-required health tests (as applicable)
- Ability to work flexible hours and participate in on-call rotations if required
- Strong commitment to confidentiality, compliance, and patient-centered care
Why Join Us
- 100% remote healthcare role
- Meaningful work supporting patient care and outcomes
- Collaborative clinical team environment
- Opportunity for long-term placement and professional growth
