Retail Pharmacy and Healthcare Coordination
Qualifications
- College Graduate, with or without work experience
- Completed at least 2 years in college with 6 months of customer service-related experience
- Above-average English communication skills
- Strong interpersonal and customer service skills
- Excellent analytical and problem-solving abilities
- Good comprehension and attention to detail
- Basic proficiency in Microsoft Office applications
- Willing to work on weekends, holidays, and shifting schedules as needed
Job Responsibilities
The role is to help members with prescription refills, pharmacy benefits, retail clinic services (like vaccines and basic care) and coordination between their health plan and CVS services. Members need assistance understanding what services are available at CVS clinics and how their insurance covers them.Ella
