Leasing Associate

Job Title: Leasing Associate

Location: Malate, Manila

Job Summary

The Leasing Associate is responsible for promoting available properties, generating qualified leasing opportunities, and guiding prospective tenants through the leasing process. This role focuses on achieving occupancy targets by providing excellent customer service, maintaining strong client relationships, and ensuring a seamless leasing experience from inquiry to move-in.

Job Responsibilities

• Sales & Lead Generation

a. Generate and qualify leasing leads through online platforms, referrals, walk-in clients, and other marketing channels.

b. Identify, develop, and establish partnerships with corporate clients, brokers, relocation agencies, and other business partners to generate leasing opportunities.

c. Build and maintain strong relationships with corporate accounts to secure long-term leasing arrangements and referrals.

d. Conduct business development activities, including networking, client visits, and participation in industry events, to expand the company's leasing network.

e. Respond promptly to tenant inquiries through phone, email, social media, and other communication platforms.

f. Conduct timely and consistent follow-ups with prospective tenants to maximize leasing conversions.

g. Maintain accurate and up-to-date records of leads, prospects, corporate accounts, and leasing activities using the company's tracking system.

h. Meet or exceed leasing targets and occupancy goals established by management.

• Client Engagement & Leasing Process

a. Conduct property tours and present available units, amenities, and leasing options to prospective tenants.

b. Explain lease terms, rental rates, policies, and move-in requirements clearly and professionally.

c. Assist applicants throughout the leasing process, including application submission, document collection, screening coordination, and lease signing.

d. Build and maintain positive relationships with prospective and existing tenants by providing exceptional customer service.

• Marketing & Property Promotion

a. Assist in creating and posting property advertisements across various online and offline marketing platforms.

b. Monitor listing performance and recommend improvements to increase lead generation.

c. Participate in leasing events, property open houses, and promotional activities when required.

• Administrative Duties

a. Prepare leasing documents, contracts, and other required paperwork accurately and in a timely manner.

b. Maintain organized tenant files and ensure proper documentation of leasing transactions.

c. Generate periodic reports on leasing performance, lead conversion rates, occupancy status, and market feedback.

d. Coordinate with Property Management, Finance, and Maintenance teams to facilitate tenant move-ins and address leasing-related concerns.

• Market Research

a. Monitor competitor properties, rental rates, and market trends.

b. Provide recommendations on pricing strategies and promotional initiatives to improve occupancy.

Skills and Qualifications

• Bachelor's degree in Business Administration, Marketing, Real Estate Management, Hospitality Management, or a related field.
• At least 1 year of experience in leasing, sales, real estate, property management, or customer service is preferred.
• Fresh graduates with strong communication and sales aptitude are encouraged to apply.
• Excellent interpersonal, negotiation, and customer service skills. 5. Strong sales orientation with the ability to achieve leasing targets.
• Proficient in Microsoft Office applications and CRM or rental management systems.
• Highly organized with strong attention to detail and the ability to manage multiple prospects simultaneously.
• Willing to work on weekends, holidays, or flexible schedules based on operational requirements.