Job Summary
We are looking for a driven and customer-focused Leasing Associate in Malate, Manila to promote available properties, generate qualified leasing opportunities, and assist prospective tenants throughout the leasing journey. This role is responsible for achieving occupancy targets through proactive sales, business development, excellent customer service, and effective relationship management.
Key Responsibilities:
Sales & Lead Generation
- Generate and qualify leasing leads through online platforms, referrals, walk-ins, and other marketing channels.
- Build partnerships with corporate clients, brokers, relocation agencies, and other business partners to expand leasing opportunities.
- Conduct networking, client visits, and business development activities to grow the company's leasing portfolio.
- Manage prospect inquiries, conduct timely follow-ups, and maintain accurate records using CRM or leasing systems.
- Achieve leasing and occupancy targets set by management.
Client Engagement and Leasing
- Conduct property tours and present available units, amenities, and leasing options.
- Explain lease terms, rental rates, policies, and move-in requirements professionally.
- Guide applicants through the leasing process, including documentation, screening, and lease signing.
- Deliver exceptional customer service while building long-term tenant relationships.
Marketing & Property Promotion
- Assist in creating and managing property listings across digital and traditional marketing platforms.
- Monitor listing performance and recommend strategies to improve lead generation.
- Support leasing events, open houses, and promotional activities.
Administration & Coordination
- Prepare leasing contracts and ensure accurate documentation of leasing transactions.
- Maintain organized tenant records and generate leasing performance reports.
- Coordinate with Property Management, Finance, and Maintenance teams to ensure a smooth tenant move-in experience.
Market Research
- Monitor competitor properties, rental rates, and market trends.
- Provide recommendations on pricing strategies and promotional initiatives to improve occupancy.
Qualifications
- Bachelor's Degree in Business Administration, Marketing, Real Estate Management, Hospitality Management, or a related field.
- At least 1 year of experience in leasing, real estate, sales, property management, or customer service is preferred.
- Strong interpersonal, negotiation, and customer service skills.
- Sales-driven with the ability to achieve leasing and occupancy targets.
- Proficient in Microsoft Office, Google Workspace, and CRM or property management systems.
- Highly organized with excellent attention to detail and the ability to manage multiple priorities.
- Willing to work on weekends, holidays, or flexible schedules when required.
