As a Learning & Development Team Lead you set priorities and oversee the daily execution for a team to deliver high-quality learning solutions that drive employee performance and business results. You manage the performance, drive engagement and foster development of your teams.
Key Responsibilities:
- Collaborate with internal stakeholders to understand learning needs and translate them into actionable training plans
- Oversee the end-to-end execution of learning programs, ensuring quality, consistency, and alignment with business goals
- Monitor team workload and resource allocation to optimize delivery capacity and meet deadlines
- Review and approve training materials, content, and delivery approaches developed by team members when applicable
- Track and analyze learning metrics (participation, completion rates, satisfaction scores) and implement improvements
- Lead and develop a high-performing, highly engaged team, providing guidance, support, and mentorship
Competencies:
- Giving support, focusing on customers, embracing technology, managing self-development
- Providing leadership, leading change, building effective teams, managing stakeholders
- Strong knowledge of adult learning principles, instructional design models, and learning technologies
- Proficiency in learning assessment methods and data analysis to measure training effectiveness
- Ability to provide constructive feedback and coaching to improve facilitation and content development
- Strong stakeholder management and communication skills across all organizational levels
- Ability to use judgment to identify, troubleshoot and resolve day-to-day problems
Qualifications:
- 3+ years of experience in Learning & Development, including at least 2 years in a specialist or senior role
- Bachelor's degree in Education, Human Resources or related field
- Relevant L&D certifications are desirable
- B2+ oral and written English
